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1520 Caton Center Dr Suite C-D, Baltimore, MD, 21227, United States
Get directionsExtremely poor communication skills, from the office manager, Stephanie. Intentionally Ignores Emails and Messages.
This is one of the best companies in the entire state of Maryland and the DMV. They are very efficient and very professional. Totally recommended for any type of work. My best references. American Water damaged is the best company doing reconstruction. They always provide high-quality care to their clients, protecting and covering their belongings in their homes, and are very organized and clean. They rebuild quickly, and I'm completely happy with their work. ⭐️⭐️⭐️⭐️⭐️
This company is a rip off they come in they they tell you a bit you need this done you need that done take your furniture store and tell you your furniture is gonna be damn near $7000 in order for you to get it back but yet your home is still torn apart The people are rude in the front office. The girls that called that you called and answer they have a smart mouth the managers this is our this is how we do things you know and not only did you take my furniture, but you damaged my furniture. I would never use this company ag... read more
Did not even get past the estimate. Had a leak in a toilet and water damage in the ceiling with slight evidence of black mold. Made the call on the plumbers recommendation and they said they would be out within the next 2 hours. They showed up promptly. Despite telling the phone answerer, a scheduler, and the estimator we just bought the house and insurance was not an option, they ALL kept saying “insurance will cover it” with utmost confidence. The estimator (Joey) who showed up, used a moisture meter and informed us the wh... read more
Very difficult to work with and unreasonable. Two years after they did work on our basement, there was another water issue. Since I need to replace part of the carpet they installed just two years prior, I called to find out what the carpet is called so I don't have to replace the entire thing. The person was terribly unhelpful, didn't want to bother with me, and has just gone out of their way to make things more difficult. I would highly discourage anyone from using this company. If you can't bother to help someone with a s... read more
American Water Damage of Baltimore has a 4.4 star rating with 209 reviews.
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