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American Water Damage
- Contractors
- Burnsville, MN
About this business
Location details
501 State Hwy 13, Burnsville, MN, 55337, United States
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Small laundry room, hallway and small bathroom repair in basement. The project dragged out almost 6 months. Project Manager Joe was nice to work with. Cabinets were custom and had to be re-made. The cabinetmaker took much longer than expected. I am not sure that we would recommend AWD.
I have had the most wonderful experience with American Water Damage. Having a water leak is chaotic and scary! The profossional atmosphere created by this company was appreciated. Everything was taken step by step, methodically and I was apprised of each phase. It was quick and efficient, the area kept clean. Once the work was started, they came every day until the leak was stopped and area dried. The longest part was waiting for the Insurance Company to review the damage and costs associated with the full repair and approve... read more
Wow, what can I say that is good about this company. I paid the deposit (half of the total cost) and waited for almost a month until the bill for the other half. I was under the impression they were waiting on parts, but nope. The manager, Joe, who is as incompetent as he appeared, simply forgot about me. He did make some excuse about why it wasn't done, but really, he must think I'm stupid. When we inspect the job, the carpet had a gap from the wall. This incompetent man said he will send someone out to scratched it properl... read more
I was a bit thrown for a loop with kitchen water damage. Let's just say... Yikes. I was extremely confused how this process even works honestly. While Ben "sold" us as having these guys do the repair, he did drop the ball a bit... the pics he took weren't great & he literally just doesnt explain things well. He says you can call & email anytime, but then doesnt respond or is off that day you need answers. Phoenix however, who has been our" project manager" has been simply amazing in explaining everything!! He is the one I wo... read more
Frequently asked questions about American Water Damage
How is American Water Damage rated?
American Water Damage has a 4.1 star rating with 105 reviews.
When is American Water Damage open?
American Water Damage is open now. It is open 24/7.
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