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American Transit Insurance Company

1.2

About this business

American Transit Insurance Company is a property and casualty insurance carrier licensed in the state of New York. The company specializes in black car, limo, for hire and taxi commercial auto businesses serving the New York City and metro area. A network of conveniently located brokerage firms produces its business. The company has a workforce of over 300 employees. Its car service program caters to the individual owner/driver and individual owner/designated driver Non-Medallion taxis that operate within New York s boroughs... read more

Location details

1 MetroTech Center, New York, NY, 11201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2344 reviews
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SERENA S.'s profile image
SERENA S. 
on Birdeye

3 years ago

Very negative experience based on conversations I had with management specifically Rena Lambert, head of underwriting dep. She was rude, arrogant, didn’t have minimum communications skills, when asked specific questions she would give such a nonsensical answer, later I realized, because she didn’t know her own company policies, rules. She was so incompetent and then she would get so angry because she can’t answer the question and starts attacking. Just embarrassing. How she got that job only heaven knows, as she is completel... read more

Andrew T.'s profile image
Andrew T. 
on Birdeye

5 years ago

The absolute worse company to deal with. Customer service and supervisors are reluctant ant to give information about claims. They are slow and no one knows what they are doing. Filing a claim is a waste of time. They do not hold their insurer responsible for not responding to accident claims. Be ware of the fraudulent company 

Frequently asked questions about American Transit Insurance Company

How is American Transit Insurance Company rated?

American Transit Insurance Company has a 1.2 star rating with 344 reviews. 

When is American Transit Insurance Company open?

American Transit Insurance Company is closed now. It will open at 9:00 a.m. 

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