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American Tire Depot
- Tires
- Orange, CA
About this business
Location details
310 N Tustin St, Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Be careful of the business practices at this place. The personnel keep changing so you get get persons with different ethics and integrity. I went in for a spark plug and coil change and got hurried into accepting expensive parts that the guy Eddie was trying to upsell. He charged me $275 per coil $1100 for OE coils, without adding in taxes. Totally unheard of. He did not even give me an estimate sheet, which other car repair shops routinely provide. Beware of this practice. Take your business elsewhere but if you take your ... read more
when you need auto service go to American Tire Depot on Lakewood and Willow. I drove in for tire rotation and balance, to my surprise my tires were done. (sad face) All because I waited too late for the service I needed my tires were worn to the point I needed new tires. Rotating would do no good. Not only was this explained to me, I was shown what the problem was, so I had to buy new tires. (sad face) But, I got a good deal. I have allweather so I don't worry about tires for at least 5 to 6 years. VERY HAPPY CUSTOMER
The mechanics choose to stand around and talk rather than work and they work on several cars at once. Would be quicker to work on one car at a time. Upon arrival the employees were friendly but once you're waiting and try to ask them anything they ignore you. Sat 4 hours waiting for what they promised would be 40min. The car wasn't up in the air onto an hour after and they guy had my tire off and worked on like 5 other cars and ignored mine.People that arrived after me left before me. All I needed was a lug nut replaced. Hor... read more
On August 12, 2013, I took my car to American Tire Depot to have 4 new tires installed. However, Julio (the store manager) upsold me on a whole alignment for my vehicle, which I agreed with. As soon as I left ATD, I noticed that my car was bouncing more than before. I immediately thought it was because of the new tires. And then I went over a speed bump and I knew right away that my struts were all of a sudden bad. The problem was NOT there before I took my car into ATD! Julio told me that the reason for the bounce was becau... read more
I have $400 tires on my car and had a nail go through one causing a slow leak. I brought it in uncertain that it could be patched because it was 50/50 in my (informed amateur) opinion given the location of the nail. Basically, this means they could have lied and sold me an expensive tire and I would have bought it. Instead, they patched the tire FOR FREE and wished me a good day. I was shocked.
Don't trust these people.
Great place and nice service. We went just prior to the 4th of July and as such they were very busy, but offered us a cold drink and took care of our Suburban as quickly as possible, and with decent pricing.
I am a woman and drove a long way passed thru Garden Grove I405 with two little kids. Got troubles on my Yukon and late near 6:00 PM, pulled in to Americantiredepot Shop just off 22 east looked for help. It was almost close and there was only 1 door still oppened. Thought that I couldn't get any helps like I stopped at Allen tire just at the corner across 20 minutes ago, but theydeclined to help. The mechanic name Vince looked tired and and already changed his uniform to go home, and also a young manager named Johnathan were... read more
TOTAL INCOMPETENCE, DO NOT REPAIR YOU CAR HERE!!! – THE WORST REPAIR SHOP EVER! I took my Volvo there for routine maintence, oil change, timing belt, transmission flush. When I got the car back, the serpentine belt broke on the freeway with my newborn in the car! After they changed the transmission fluid, the transmission FAILED! A perfect car, destroyed by American Tire Idiots! Then I took it to the Volvo Dealer in Irvine, and the dealer told me the second serpentine belt was installed incorrectly and that one was going to ... read more
Frequently asked questions about American Tire Depot
How is American Tire Depot rated?
American Tire Depot has a 4.6 star rating with 778 reviews.
When is American Tire Depot open?
American Tire Depot is closed now. It will open tomorrow at 9:00 a.m.
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