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American Spirit Federal Credit Union

2.8

About this business

AMERICAN Spirit Federal Credit Union provides a variety of financial services and products. It is a member-owned financial cooperative with headquarters in Newark, Del. The firm offers secured collateral, unsecured, vehicle, recreational vehicle, home equity, vacation and holiday and share secured loans. It also provides share and youth savings, money market, individual retirement and share certificate accounts. The firm offers various checking accounts, including freedom, standard and business. American Spirit Federal Credi... read more

Location details

1110 Elkton Rd, Newark, DE, 19711, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed10:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.869 reviews
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Cheryl R's profile image
Cheryl R 
2 years ago

If I could give a negative 10 (-10) as a rating for the experience with this place I would. I am so extremely perturbed at the lack of professionalism, overbearing incompetence of the staff and lack of common courtesy of this entire outfit. I have been a member of American Spirit Federal Credit Union, Dover branch since 2004 and I have never experienced such disrespect and unprofessionalism. I will be closing my personal account with this outfit and kinda forced to keep my business account because it would negatively affect ... read more

Shireen M's profile image
Shireen M 
2 years ago

This bank does not protect your identity. The customer service is so bad and rude and they are dealing with your money no compassion nothing. This bank doesn't notate the accounts ans blames you if you don't get the customer service person's name you spoke too. On May 27th 2022 I was gold the entire bank was breached and all the bank cards had to ve deactivated and new ones were going to be sent out. This was happening on a holiday weekend and I was on vacation out of town No email no text message nothing was sent saying we ... read more

David Lawler's profile image
David Lawler 
recommend  Recommended
4 years ago

I have been with this bank since 1976. They always are professional and willing to help. Thanks for being there for me. 

Jonathan The-Healer's profile image
Jonathan The-Healer 
5 years ago

We're working tirelessly to streamline processes and to make our member experience more enjoyable. We've gone through two major conversions and it's good to know we're back on track. Our products lead the way with helping our members to restore credit and become financially stable 

Teresa Rasmussen's profile image
Teresa Rasmussen 
5 years ago

You suck! 

Earl White's profile image
Earl White 
5 years ago
Darlena Battin's profile image
Darlena Battin 
5 years ago

I like the credit union , the few times I have had to contact them in person or over the phone regarding my account was an overall excellent experience. 

Jacinta Maguta's profile image
Jacinta Maguta 
5 years ago

Poor customer service, they dimiss you, they are rude, and carelss. I had to pick a fight with them before they can attend to my problem twice. 

Brian Dennison's profile image
Brian Dennison 
5 years ago

Excellent place i am a lifetime customer yes very place in my life 

Frequently asked questions about American Spirit Federal Credit Union

How is American Spirit Federal Credit Union rated?

American Spirit Federal Credit Union has a 2.8 star rating with 69 reviews. 

When is American Spirit Federal Credit Union open?

American Spirit Federal Credit Union is closed now. It will open at 9:00 a.m. 

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