American Self Storage of Gahanna

zahir badji 

on Google

4 months ago

I’ve rented multiple units here for a while and used to be very happy with the service. Unfortunately, the new staff member has made the experience less pleasant. She’s often rude and unhelpful—denied simple requests like restroom use or easier access to my unit with a bad attitude. It’s disappointing to see the customer service go downhill! 

PAUL 

on Google

a year ago

Great Customer service Everytime and Very patient personnel. Love this location, always ready to help. 

kovakov Ankon 

on Google

a year ago

Alexander, the customer service representative was very helpful, really appreciate your support. Thank you so much  

B.Adventure 

on Google

a year ago

Entry code never works and have to go into the office every single time. Became inconvenient when moving out items when the office was closed. They also had a break in and had us pay for a new lock even though we had insurance 

Anonymous 

on Google

a year ago

Stored my stuff here for 4 months, on the 4th month my lock was cut and a bunch of my stuff was stolen. Management never reached out to me, I just showed up one day to grab my stuff and saw my lock cut up on the floor with a Gahanna Police Dept. business card asking me to call them to report my stolen stuff. I would not store your valuables here, they will not keep them safe for you.