American Residential Services LLC

Nichole Jackson 

on Google

2 weeks ago

Zero Stars ARS was contracted by a trusted company to come to my home for an AC consultation and possible installation. What I experienced after that is something every homeowner deserves to know about. At contract signing, ARS had me sign a document that explicitly states they are only legally permitted to collect one third of the payment upfront. In that same transaction, they collected my full payment in its entirety. I did not discover this until after the fact. That is not an oversight. That is a deliberate violation of... read more

Tracy Marquis 

on Google

2 months ago

This company is the absolute worst. Have been dealing with problems since the beginning of install. They refuse to fix the problems even with the 10 warranty. Worst decision ever made trusting this company. 

Sarah Connolly 

on Google

3 months ago

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay.. 

Jennifer Robinson 

on Google

5 months ago

Purchased a new AC/Heat unit for a home that was being remodeled. House never had a system before. They installed the unit December 2nd and it's been a nightmare ever since. Keeps being one thing wrong with it after another. You can't talk to a supervisor or anyone in charge. They promise someone will call you ASAP and still waiting a call back. I wish I never dealt with this company and are getting with the lender for assistance and a resolution. So I guess until then I stuck with 20 degree nights with cool air blowing. So ... read more

Guillaume Vives 

on Google

5 months ago

Zero stars if I could. Avoid at all costs. Installed a $27K heat pump in March 2023. It was installed by their Subsidiary from Sacramento (Beutler). It failed December 27th. As of January 12th—17 days in the coldest part of winter—still broken, still no resolution. Now they changed their service map amd Atlas Trillo from San Jose is supposed to service my home but I am in "service" hell. The "service" breakdown: - Multiple service calls where techs spend 2+ hours, promise follow-up, then vanish - Zero proactive communication... read more