American Refacing & Custom Llc

michele.sinkez 

on Yellow Pages

12 years ago

This company does NOT " do "whatever it takes" to help you create the kitchen of your dreams." because it rarely answers phone or email messages when there is a problem or question about contracted work. I've had to drive to their office on a number of occasions in the hopes that someone would be there just to talk about a serious problem His skills and craftsmanship may be superior and I would recommend him on that fact, but his customer relations makes for a maddening experience if ever there is need for timely contact. 

Gail S. 

on Yellow Pages

12 years ago

I'm very surprised (and suspicious) that this company has received any negative reviews. Buddy is a perfectionist who takes pride in his work. He did an excellent job on our kitchen makeover. I appreciated his feedback and suggestions for this project-- he had wonderful ideas. If there was anything we weren't completely happy with, he took care of it right away. When he built a desk for us and we felt the stain was too dark, he agreed with us and fixed it with no questions asked. He and Jeff, who works for him, were pleasant... read more

cfield 

on Yellow Pages

13 years ago

If you are planning to remodel your kitchen, and you are seeking excellent workmanship, top notch professionalism, personal touches, and a wealth of ideas, then this is the crew for you. My 1970"s kitchen definitely needed a refacing. A friend of mine who had used this company a few years ago, highly recommended Buddy and Jeff. In fact, she made the appointment for me, and I am so happy that she did. From the very beginning, I knew that I would be satisfied with the results because Buddy took special care in determining what... read more

lauriehopkins 

on Yellow Pages

16 years ago

Can't understand the negative reviews - our experience was the complete opposite!! The quality of the work performed was incredible as well as the staff that was easily accessible and accommodating. Would and will continue to recommend you to everyone. I guess not everyone can be pleased! We recently had our 70's Kitchen refaced by American Refacing and cannot say enough about their professionalism that went above and beyond. In the process of refacing our cabinets, we replaced all the trim, door frames, floor, and lighting.... read more

lexi99 

on Yellow Pages

16 years ago

Not sure what the other 2 customers are complaining about, but I have nothing but wonderful things to say about this company!! Buddy was professional and very knowledgable, and the installer was prompt, skilled and meticulous. Would HIGHLY recommend them to anyone looking for excellent products and services. All my family and friends were awed by the transformation! Thank you Buddy and crew for a job well done! It's nice to see a company that stands behind their product. 

anothersucker 

on Yellow Pages

16 years ago

I too, had a bad experience with Buddy. Poor workmanship, unreturned phone calls and extremely unprofessional and not reliable. Looks like a trainee installed them. 

djcrawford 

on Yellow Pages

16 years ago

American Refacing did a horrible job in my home. The seams of my $8,000 refacing job all show. The refacing material is coming unglued in 7 -10 places and they chipped my brand new counters in the process! The installer came back twice to reglue but it is still coming off. I contacted Buddy several times to come review the job he obviously sent an apprentice to do and he never returned my phone calls. Go to Home Depot, you'd be far better off with the stock cabinets they sell.