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4708 Lena Rd, Bradenton, FL, 34211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was promised a specific result by the sales team. After paying upfront, those promises quickly vanished. The timeline they gave me was a total fabrication. Every milestone was missed by at least a week. Nobody took accountability for the constant delays. I felt like I was being lied to just to keep me quiet. This level of dishonesty is completely unacceptable. I would never have signed up if I knew the truth. They are quick to take money but slow to deliver. Absolute failure to meet even the basic requirements.
The price quoted was not even close to the total. I was hit with several "service fees" at the end. None of these costs were mentioned in the beginning. It feels like a predatory way to run a business. Transparency is clearly not a priority for this team. When I questioned the bill, they became very defensive. I feel completely scammed by their pricing structure. Always get every single cent in writing before starting. They hide the truth in the very fine print. I am disputing these charges with my credit card.
The staff here is clearly unhappy and it shows. I approached the manager with a very simple request. Instead of helping, they were incredibly dismissive. I have never been spoken to so poorly as a client. There is a toxic culture of "the customer is wrong." Professionalism is completely non-existent at this branch. They act like they are doing you a massive favor. It is embarrassing to watch them interact with people. I will be taking my business to a competitor nearby. Avoid this place if you value being treated with respec... read more
The plumbing repair was done seamlessly and the technician explained everything clearly.
They performed a full system inspection before summer and caught a problem early, saving us from a breakdown.
American Plumbing Heating & Cooling has a 4.5 star rating with 87 reviews.
American Plumbing Heating & Cooling is open now. It will close tomorrow at 12:00 a.m.
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