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American National Insurance Company
- Insurance
- Galveston, TX
About this business
Location details
One Moody Plaza, 1 Moody Ave, 1 Moody Ave, Galveston, TX, 77550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My agent Shuranda and her boss Raymond haven't communicated with me since they screwed up on my policies payment through my checking account I have been with ANIC over 20 yrs due to Hurricane Katrina 2005 we had to reinstated my 9 policy in 2006 and I have continue to pay my 7 policies until today and have all my receipts and bank account statement . ANIC wants me to pay $280.00 to update 4 policies that they blocked me from paying in November 2025.I have been to two ANIC offices don't exist. Every since Raymond returned and... read more
This is really a terrible company to do business with for so many reasons. Let's talk phone call wait time...always and I mean always 45 minutes or longer. Reps don't seem to take notes, or note things in the system or follow procedures. When they do actually address something they did incorrectly there is no explanation. I used their member portal, same crappy service. I see letters regarding my inquiries have been mailed, never received 50% of them. I always look at my mail. One rep when I asked to speak to a supervisor to... read more
Take 30 minutes or longer to answer the phone. Constantly changing addresses or po box. Don't give reciepts. Customer service representatives doesn't know how to handle elderly customers. When calling in too many prompts no solution at all. They have a lot of clients in Alabama but no payment center. You have to mail in your Payments and they will tell you that they didn't get it. Because them people done paid all that money and they trying to close out their accounts. And keep their money. They stop sending out payment slip... read more
This is truly the worst place ever to work with. They do not communicate at all, whatsoever. The probate court in my county absolutely despises them. If I could give American National NEGATIVE stars, I would.
Thank you Ms. Mia for your superb assistance! U have truly answered all my querries and concerns. Appreciate you much!
Frequently asked questions about American National Insurance Company
How is American National Insurance Company rated?
American National Insurance Company has a 3 star rating with 187 reviews.
When is American National Insurance Company open?
American National Insurance Company is closed now. It will open at 8:00 a.m.
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