American Knights Moving and Storage INC

Nehemiah O'Neal 

on Google

a month ago

I had a terrible experience with American Knights. They damaged the floor in my home during the move and never paid for the repairs. On top of that, they charged me more than the original quote with no clear explanation. To make things worse, they delivered my furniture earlier than the scheduled delivery date, which forced me to buy a last-minute plane ticket just to be there in time. After all this, they completely stopped responding to my emails, leaving the damage unresolved. This entire process was stressful, costly, ... read more

Tia Johnson 

on Google

9 months ago

I gave the 2 stars because Jennifer, the associate who initially helped me set up this service was an absolute dream! She was so polite and informative. She was very quick to respond when I asked questions and just overall was such a pleasure to work with. The crew who came to pick up my things in Houston worked very quickly and efficiently, with the exception of one of the movers attempting to prop his foot up on my boxed TV to tie his shoe, everything was good. The dispatch/delivery team however, was an absolute nightmare!... read more

Philip Grauel 

on Google

3 months ago

They were hired as a 3PL for another moving company. They broke things inside my home and pinned it on the driver to pay. We also later discovered the driver damaged mailboxes in the neighborhood and HOA is charging us $500. When you are hiring a mover get someone that handles A to Z... these companies hire eachother then play hot potato when something goes wrong. 

Bobby Johnson 

on Google

a month ago

My move went awesome. Jennifer was such a pleasure to work with. We had to. Change our.moving dates like 6 times which was very frustrating. Jennifer was right there for us though all the turmoil. Moving time finally came and we couldn't have asked for a.better moving team. I wish I remembered or could find their names. They carefully packed all of our stuff to include an early 1900's kitchen cabinet. It got delivered on time and absolutely nothing was broken. They were very courteous and careful moving things. I would reco... read more

Anthony Jones 

on Google

3 months ago

The service was outstanding. The movers got here when they said they would, and I could tell right away they had done this kind of job many times before. They had a way of making sure everything ran smoothly, from getting my stuff ready to putting it on the truck, and they made sure to take good care of my things. They worked quickly but made sure to take their time and do everything right. I’m really happy I decided to use their services when I moved.