American Knights Moving and Storage INC

Hope Garthwait 

on Google

a month ago

I cannot express how TERRIBLE my experience was with this company. The day laborers they hired on the front end seemed competent, but as they unloaded the truck, I saw so many of my boxes marked “fragile” with MULTIPLE stickers SMASHED underneath heavy boxes, fragile boxes with clear markings being brought in upside down. They brought our belongings into our new home with the respect of items brought to a junkyard. They stacked the heaviest boxes (marked “HEAVY” on all sides) on tip of my most fragile and prized possessions.... read more

Nehemiah O'Neal 

on Google

3 months ago

I had a terrible experience with American Knights. They damaged the floor in my home during the move and never paid for the repairs. On top of that, they charged me more than the original quote with no clear explanation. To make things worse, they delivered my furniture earlier than the scheduled delivery date, which forced me to buy a last-minute plane ticket just to be there in time. After all this, they completely stopped responding to my emails, leaving the damage unresolved. This entire process was stressful, costly, ... read more

Tia Johnson 

on Google

11 months ago

I gave the 2 stars because Jennifer, the associate who initially helped me set up this service was an absolute dream! She was so polite and informative. She was very quick to respond when I asked questions and just overall was such a pleasure to work with. The crew who came to pick up my things in Houston worked very quickly and efficiently, with the exception of one of the movers attempting to prop his foot up on my boxed TV to tie his shoe, everything was good. The dispatch/delivery team however, was an absolute nightmare!... read more

Jenny Stepp 

on Google

2 weeks ago

They are the worst company to hire for moving across the state. They have had my furniture since September 24th and it is now October 2nd. Apparently , it's still in the warehouse in Houston. When you call, they give don't you any answers as to why or any estimate time of when they will deliver you furniture. I was told I'd have my stuff on Friday by the crew that picked up my furniture. Again, here we are and no furniture. I have an elderly father who has been sleeping in my car since hotels are getting pricey, and we were ... read more

Philip Grauel 

on Google

5 months ago

They were hired as a 3PL for another moving company. They broke things inside my home and pinned it on the driver to pay. We also later discovered the driver damaged mailboxes in the neighborhood and HOA is charging us $500. When you are hiring a mover get someone that handles A to Z... these companies hire eachother then play hot potato when something goes wrong.