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American Jewelry & Loan

4.6

About this business

Specialties: American Jewelry & Loan was opened in 1978, and has since become one of the largest and most recognized pawn shops in the world. It is the setting of the record-breaking reality show, Hardcore Pawn, but remains a dedicated, full-service pawn shop for the Metro Detroit area and beyond. Established in 1978. American Jewelry & Loan was opened in 1978, and has since become one of the largest and most recognized pawn shops in the world. It is the setting of the record-breaking reality show, Hardcore Pawn, but remains... read more

Location details

20450 Greenfield Rd, Detroit, MI, 48235, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
ThuClosed
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 6:00 p.m.
SunClosed
4.65,615 reviews
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gary1232's profile image
11 years ago

Pretty awful customer experience! yuck 

mike.sonneborn.1's profile image
mike.sonneborn.1 
11 years ago

I wish his son and daughter would stop nagging their when he wants too buy items that can make a profit on. Example: he made a $4000.00 profit off a car that took three years for a buyer and the son and daughter acted like it was nothing. Look, he owns the place and can do whatever he wants period. 

rilsejr1's profile image
11 years ago

I watch the show everytime it is on and love it. I think Les has done a great job of building up a great business. the thing is people that come into a pawn shop do not have to leave their stuff,they chose to do so and the shop has to make money on the product so get it for as little as possible. I use to go to the pawn shops all the time and am in shape enough I do not need to do that anymore. As far as Seth, I think the old man needs to lay him off for awhile until he can act like a son and not a boss. If I ever talked to ... read more

Kathy W.'s profile image
12 years ago

VERY RUDE AND UNPROFESSIONAL. SMART MOUTH PPL!!!!!! DO NOT GO HERE! 

surfit's profile image
12 years ago

Stay away from ashley. When les is gone so is the store, His kids fighting is his downfall! I remember les 32yrs. ago he was a go getter. 

myviewis's profile image
13 years ago

My house was broken into and I found some of my things for sale in this store. My poilce report details all of the things that were taken from me including serial numbers and model numbers. I even have my name engraved on my camera. This company has dirty practices. 

sn0tsnickles's profile image
sn0tsnickles 
13 years ago

I enjoy watching the show; however, I think they low-ball people when they buy things from customers. They don't want to shell out the money to buy merchandise but they sure in hell milk customers for every last penny to make a sell. Don't get me wrong I understand it's a business and they're in it to make money but don't take advantage of people. I think it's insulting (Ashley is infamous for this) when an individual comes in needing money to pay bills and she [Ashley] asks the person how much they need because she sincerel... read more

jasonstapleton's profile image
jasonstapleton 
13 years ago

I purchased an item directly from the store a few nights ago. The next morning I checked my account status to assure everything went smoothly. There was an issue with the sales page and log-in , so the lady who answered the phone sent me to Rich. I was put on hold for him to investigate the problem and was accidentally disconnected when someone else picked up. I called back and they sent me to Seth. I was just completelly blown away, that I actually spoke to Rich and Seth in person, two of the "BIG-DOGS" in the store. I real... read more

amy214's profile image
14 years ago

I took my rings around to different stores but American gave me the most! Dont waste your time at the other shops, American will just flat out beat them. 

Frequently asked questions about American Jewelry & Loan

How is American Jewelry & Loan rated?

American Jewelry & Loan has a 4.6 star rating with 5,615 reviews. 

When is American Jewelry & Loan open?

American Jewelry & Loan is closed now. It will open tomorrow at 9:30 a.m. 

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