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American Integrity Insurance Company of Florida - Tampa, FL

1.5
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About this business

Specialties At American Integrity Insurance, we're Floridians, just like you, so we understand Florida weather and we have the technology, personnel and financial resources to help you when disaster strikes. When shopping for a Florida home insurance quote online, it's not all about price. Make sure that you choose a financially stable company that offers sound, comprehensive insurance products and superior service. History Established in 2006. Our President & CEO, Robert Ritchie, created American Integrity Insurance back in... read more

Location details

5426 Bay Center Dr STE 650, Tampa, FL, 33609, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
1.574 reviews
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K's profile image
2 years ago

Absolutely horrible company with no respect for their customers. I just purchased my first home with a policy confirmed and bound by American Integrity. They wrote the policy (since I would not be allowed to get a mortgage without it) then canceled it less than a month later. The policy was issued on 7/6/21 and I received notice of cancelation on 7/23/21. The reason for the cancellation was "cast iron plumbing" yet 2 million other homes in Florida have this type of system without issue. I now have to obtain and pay upfront s... read more

Tien T's profile image
Tien T 
2 years ago

I just bought a house in St. Petersburg area and moved in to live for about 3 months and noticed a water back-up issue happening in my bathtub. It happened only one time so I though it would not be big issue. However, on 07/27/2020 when I was taking shower in my bathtub I saw the water didn't go away but going backward and filled up my bathtub with dirty and bad smell water. The water came up to the whole bath tub. I bought the tool to drain the plumping pipe hoping it would help, but it didn't. My brother helped me to dig a... read more

David Q's profile image
David Q 
2 years ago

American Integrity Insurance is a RIPOFF SCAMMER. After taking my entire yearly premium they began their scam. SCAM one saying my home only had a brick veneer or fascia that it will cost more. Threatening to cancel if insurance premium increase payment isn't sent . After proving it is solid large Belgium brick they stopped that scam. They began SCAM two and had already sent cancellation notice of a bush against house saying it was damaging the roof. I took trimmed all shrubs away from the house immediately that weekend. SCAM... read more

Joanne S's profile image
Joanne S 
2 years ago

We have had this company for 4 years and had 1 claim which they handled quickly and professionally. Unfortunately, I am contacting them today to change my address, we are moving and we can't get insurance for our new condo from them. It has been a great company for us. Thank you 

Business response:

Ms. *******, thank you so much for your kind remarks! We appreciate your business and are sorry to lose you as a customer, but we wish you the very best in your new condo! 

Sally H's profile image
Sally H 
2 years ago

Just increased our Florida rate from $3600 to $6200/year. What the **** is going on? This is a 65% in one year. Shame on you!! We have had 0 claims. We are retired and on very FIXED incomes. 

Business response:

Mrs. ******, We understand your frustration - unfortunately, the cost of home insurance has been spiraling out of control for many hardworking Floridians just like you. Not only that, but it's becoming harder for Florida homeowners to even obtain insurance, especially for older homes. This is an industry-wide issue and it's largely due to frivolous lawsuits and egregious attorney fees - costs which are passed onto consumers in the form of skyrocketing rates. Florida comprises 8% of the country's property insurance claims, ... read more

MY HOMETOWN AGENCY, LLC's profile image
MY HOMETOWN AGENCY, LLC 
2 years ago

Absolute Amazing Insurance Company to be partners with. A Huge Thank You to Robyn B for being such a wonderful advocate of My Hometown Agency. Thank You for all you do! Regards, ***** 

Business response:

Thank you for your kind words, *****; we agree, Robyn is the best! We appreciate your partnership and look forward to continuing our business with you! 

Jason M's profile image
Jason M 
3 years ago

Garbage. 247 damaged shingles on my roof from a hailstorm almost a yr ago. This has been in court since last yr. Thry have filed extensions, filed to dismiss and have filed to block all findings from engineer and inspectors. THIS COMPANY HAS NO INTEGRITY AND WILL NOT PAY YOUR CLAIM UNLESS YOU SUE THEM. DONT FILE A CLAIM WITHOUT AN ATTORNEY FROM DAY 1. 

Tom's profile image
Tom 
3 years ago

Worst possible insurance company they will take your money but when you go to file a claim their agents and inspectors work for them so they will try as much as possible to find something to deny your claim. 2 denied claims from them, they word the policy and make sure their inspectors word the reports so it falls in their favor and you get denied. Once my term is up I will be leaving and getting another that has lower rates and better services and communication with their clients. SCAM COMPANY stay away from them. 

Kenny G's profile image
Kenny G 
3 years ago

I received a non-renewal notice from this company after 10 years as a customer for no upgrades to my house in 20 years...except they seem to forget that THEY paid for a new roof after a hurricane in 2017!! Then after being with them for 10 years, to "take me back" they required I pay for a 4 point inspection. After I jumped through this hoop they told me to "take me back" I needed to replace my HVAC system, which works perfectly fine and gives me $70 electric bills!!!!! Like everyone has $3000 laying around to replace a perf... read more

Business response:

Mr. *****, The non-renewal notice we sent was in regard to your HVAC (dwelling) system. It is a long-standing requirement of our home insurance program that any "property with dwelling systems 20 years and older and no proof of updates is ineligible." We are unable to deviate from this requirement and apologize for any inconvenience this may cause you. 

Frequently asked questions about American Integrity Insurance Company of Florida

How is American Integrity Insurance Company of Florida rated?

American Integrity Insurance Company of Florida has a 1.5 star rating with 74 reviews. 

When is American Integrity Insurance Company of Florida open?

American Integrity Insurance Company of Florida is closed now. It will open on Monday at 8:30 a.m. 

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