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American Insurance Agency

3.8
  • Decatur, AL

About this business

Location details

2708-1 Hwy 31 south Suite C, Decatur, AL, 35603, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.812 reviews
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Carmen Flores's profile image
Carmen Flores 
8 months ago

If you are in the market for insurance from auto to home owners, Lissa will find you the best rate out there! Not only will they find you what best suits you but the customer service is top notch. You will not find another local agent as knowledgeable and sweet as Lissa! ☺️ 

Doc Severinsen's profile image
Doc Severinsen 
5 years ago

This is only directed at Progressive not this local business. I signed up for Progressive Insurance and provided all information requested. I received notification within a few weeks that my policy had been canceled. I called them and after much time on the phone and them reviewing the call I made when I setup my insurance they agreed that I had indeed done what was requested of me on that call. They then forced me to provide further information during that call in order to stop the cancellation of my insurance. After months... read more

Robyn Sharp's profile image
Robyn Sharp 
4 years ago

We have insurance there. It is on 6th Avenue which is one of the busiest streets in Decatur. They will not let you in to discuss business. They have a side window open about 3 inches that you have to talk to the woman through- in the current weather- which that day was 91 degrees. You can't hear or understand one word being said due to the glass dividing plus all of the traffic noise I am currently shopping for new insurance and this is one of the reasons why. AWFUL customer service 

Robert Walker's profile image
Robert Walker 
6 years ago

Great customer service ! Keep up the good work 

Abbie Salinas's profile image
Abbie Salinas 
a year ago

Great customer service and efficient 

Frequently asked questions about American Insurance Agency

How is American Insurance Agency rated?

American Insurance Agency has a 3.8 star rating with 12 reviews. 

When is American Insurance Agency open?

American Insurance Agency is closed now. It will open tomorrow at 9:00 a.m. 

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