American House Zephyrhills

M Ilse 

on Google

3 weeks ago

My father needed additional support after my mom passed. Keaton at American House was supportive and helpful throughout the process of making the transition. I cannot say enough positives about the staff. They truly care, everyone has been helpful. They also keep us informed of any changes or updates. They consistently monitored his progress including medications management, and leveled off the support as he improved. My father is better because of the support they have provided. The atmosphere is pleasant and they continual... read more

Matthew Dantuma 

on Google

2 months ago

Horrible move in. Forced to use Frontier. No show for installation. Medications missed and Meds not given until 3rd request and not correctly giving meds out. Dining room closed early and denied meal within meal time. Denied talk to manager about issues. No resolution provided by management to any issues. Do not turn the Meds over to American House. They will not give out meds that state as needed. No big hurry to fix med issues around here. Still not getting meds. 

Rona Fletcher 

on Google

3 months ago

First of all I can't thank the staff of American House enough for their kindness, knowledge and understanding of the very difficult situation to transition your loved one into a new home. We all know how hard it is for anyone to leave their home and surroundings that are so cherished. My Sister has a strong personality and very out spoken, very hard to take in my heart especially when we made it known to her she was moving to where she could be helped and watched over because of health reason. A miracle happened in less than... read more

Brigit Bridges 

on Google

4 months ago

I have a family members that live at American House Management is a problem it seems the turnover rate of employees that are not related to the management or other employees there send a be in and out like a revolving door There was a nice recent employee who went above and beyond her duty and I was very happy with her my family was happy with her other residents were happy with her and they recently just fired her based off of gossip Jackie and Aurelia are two of the worst management people I've ever known in any establishm... read more