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American Home Shield Real Estate Warranty
- Contractors
- Kenosha, WI
About this business
Location details
7533 22nd Ave, Kenosha, WI, 53143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I paid for three years to protect my HVAC and when I originally signed up, the coverage was 100% nothing out-of-pocket except for a service call. Now coverage is less and the way the inspection was written denied me coverage. Very disappointed and this was too good to be true. I’ve read a lot of other reviews and Better Business Bureau complaints most of them within the last year but when I researched them prior to signing up, there was very little complaints to be found. Buyer beware.
Washer and dryer broke. The service man they sent out said that our machines were so old that there are no replacement parts, that we would be getting new machines. This was almost 3 weeks ago. Homeshield has had us in limbo this entire time - we called and they said they are getting the parts. We explained we were told the parts dont exist. Not to mention we discovered our washer was recalled back in 2016 and there was a lawsuit for the machine (these machines came with the house we bought).Homeshield insisted they found th... read more
Would give zero if I could. Sent me to collections for a call fee when the tech no showed. Stay away.
I've had AHS for many years. They are ok when it comes to quick fix, although sometimes that quick fix could actually cost less than the $125 service fee. However the one time I've needed the replacement of a water heater they didn't cover the entire cost. The provider they assigned to me knew how to game the system and told AHS there was an extra charge for "home modifications" which was actually extending the existing pipe and exhaust a few inches. So to replace the exact same water heater in the exact same spot, the provi... read more
I am extremely frustrated and have gotten no real support since filing my claim on June 7th. My AC needed to be checked out and it is in the roof of my building. AHS actually replaced it in July of 2022. The first contractor they sent out didnt have a high enough ladder so they were going to find me a new one. That has been since mid-June. I’ve spoken to countless customer service reps and now that the issue was escalated they tell me it’s in the contract that they don’t service AC units that require a ladder taller than 12f... read more
Frequently asked questions about American Home Shield Real Estate Warranty
How is American Home Shield Real Estate Warranty rated?
American Home Shield Real Estate Warranty has a 1.2 star rating with 37 reviews.
When is American Home Shield Real Estate Warranty open?
American Home Shield Real Estate Warranty is closed now. It will open on Monday at 9:00 a.m.
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