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American Home Shield Benefits

1.1

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Location details

397 Main St, Chimney Rock, NC, 28720, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.158 reviews
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Marciette Perdue's profile image
Marciette Perdue 
on Google
2 weeks ago

American Home Shield is the worst home warranty service. They will not return phone calls in a timely manner. Representatives have conflicting answers from one call to the next. The company that they selected to repair our HVAC system does not answer phone calls and has a voicemail that is full. Furthermore, the company does not specify that it is a business when you call (FixIt Inc.) At this point, we don't believe it's a reputable company. Do not waste your time & money purchasing a home warranty plan. 

Stefanie Penny's profile image
Stefanie Penny 
on Google
3 weeks ago

For six weeks, with at least 15 agents, I have been given conflicting info, told I had approval, told my tech didn’t have approval, been straight up lied to repeatedly, told they will not honor their verbal commitments. 6 weeks of not one second of work on my hvac system despite extreme heat, kids, pets, and medication that affects how my body processes heat. I am deeply dissatisfied and have been promised return calls that do not come. I even had the same associate tell me one thing then call me the same day and tell me som... read more

Stan Dupp's profile image
Stan Dupp 
on Google
3 weeks ago

American Home Shield is in the business of making money, not helping customers. After my recent HVAC Service experience with AHS, I’ve decided it’s better to cancel the Warranty contract and ask for a refund. After using your service request system for an Evaporative System call, the technician came out and spent all of 5 a 10 minutes looking at it and pulled a single panel (of 4 panels) off to make his snap judgement of my system. He then comes back down and states everything looks fine and a single out with a chisel would ... read more

Lavern's profile image
Lavern 
on Google
3 months ago

★ 1-Star Review: AHS Is a Scam—Fraudulent Contractors, Denied Claims, and Zero Accountability** **AVOID AT ALL COSTS.** My horrific experiences with **American Home Shield** and their contractors (**Cobalt Electrical** and **A’s Appliance Repair** Lite It Up Electric**) expose a pattern of **fraud, negligence, and outright deception**. 1. Appliance Repair Scam (A’s Appliance Repair)** - **Fabricated Diagnoses**: Claimed my dishwasher’s suspension was "missing" and blamed "overloading" for damage. **Proof it’s a lie**: - I bo... read more

Renee Polson's profile image
Renee Polson 
on Google
5 months ago

If I could give a negative 5 star review I would. They will look for anything to deny a claim or not pay out what they should. In short. Broken garage fridge. 1st tech said refrigerators won't operate in a temperature of 55 degrees. Asked for a second opinion. I moved it out side to clean it and when the 2nd tech came, he said those fridges are notorious for bad compressors, and he was going to recommend replacement. Claim denied. Reason: fridge was outside. Wrote letter to BBB and to the SC insurance commission. They respon... read more

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Frequently asked questions about American Home Shield Benefits

How is American Home Shield Benefits rated?

American Home Shield Benefits has a 1.1 star rating with 58 reviews. 

When is American Home Shield Benefits open?

American Home Shield Benefits is closed now. It will open tomorrow at 9:00 a.m. 

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