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American Home Shield: Appliance Warranty
- Contractors
- La Mesa, CA
About this business
Location details
8042 La Mesa Blvd, La Mesa, CA, 91942, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
New client here! And how I regret it. I just opened up a claim and for a fridge that stopped working. This company has no sense of urgency and clearly do not care about their clients just the money. You pay your monthly bill and then upfront $125 the minute you submit the claim. Now they want to take their sweet time to get you serviced, so I asked for a sooner appointment and was referred to AHS. Had to wait 2 hours to get a rep on the line. Only to be told I have to wait and there is nothing they can do. I asked to speak w... read more
I would go 0 stars if I could. They drag a water replacement out into a month long replacement at best. Dont go with them, its trash company.
Our dishwasher has been broken for 7 months and has been unable to be repaired. We have paid $200 in service requests to have an unusable appliance. They have been little to no help. Currently dealing with the same issue with our AC. Would not recommend.
They charge a upfront service fee just to look at a request and then frequently find ways to deny the claim. When you actually try to utilize the coverage, they bring up undocumented install reasons to avoid covering the service. For example, my twenty-year-old ceiling fan signal receiver stopped working, which is standard wear and tear. However, they found fault with how the fan was originally installed decades ago—which had nothing to do with the receiver failing—and completely refused to cover the parts or repair cost. It... read more
Horrible customer service. Been with them for years, as soon as I make a service request it's a horrible experience. I paid my service request fee. They contracted out to someone who never showed up. They re-contracted out and the vendor "went to the wrong address" so they never came to my house. But they refused to refund my service fee. Months later and they're still refusing to refund my service fee and every time I call to speak with someone they hang up on my. Not worth the time or hassle!
Frequently asked questions about American Home Shield: Appliance Warranty
How is American Home Shield: Appliance Warranty rated?
American Home Shield: Appliance Warranty has a 1.2 star rating with 240 reviews.
When is American Home Shield: Appliance Warranty open?
American Home Shield: Appliance Warranty is closed now. It will open tomorrow at 9:00 a.m.
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