American Home Appliance Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

American Home Appliance Service

2.4

About this business

Specialties Are you sick of having dishpan hands because your dishwasher is on the fritz? Are you tired of opening your dryer to find clothes that are still wet when the cycle is through? Is your oven turning out food that's still frozen in the middle? If you have any of these problems, then you need American Home Appliance Service Company. We're a professional appliance repair service offering refrigerator repair, dishwasher repair, washing machine repair, and more for residential models. When you need appliance repairs tha... read more

Location details

126 Newark Pompton Turnpike, Graham, NJ, 07440, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.475 reviews
Select a rating
Kristen N's profile image
Kristen N 
6 years ago

There is a reason this company has 2.1 stars. They do not record notes properly. The secretaries NEVER know what they are talking about. Every time you call they act like they cannot find information or the computer is down. I let the secretary, Tanya know that I felt like I was going in circles with her because she doesn't know what she's talking about and that I'd like to speak to a supervisor. She continues to talk over you and defend herself, so I was not wasting anymore of my time. She then told me she was offended and ... read more

Business response:

Customer called with complaint of unit blowing fuses. We responded on 1/21/19 tech could not duplicate problem because it was intermittent. He then ordered a control and heater as these are the parts that could cause this problem. He returned and installed the parts and the unit was running the customer stated that it probable would have tripled by now so he left and advised that if it happened again we would have to call the manufacturer. After she called we contacted the manufacturer advised what we did and was told that w... read more

Stacey's profile image
Stacey 
7 years ago

Worst customer service ever!! The woman who answers the telephone should not be working with people. she is rude and dismissive. My oven has not been working for over 2 months. Their repairman came and claimed he fixed it, but it still isn't working. Not only was she annoyed and nasty to me when I called to have someone come back, but the part they claim I now need, which they said would take 3-5 days to order, has yet to come in. It's been 2 weeks. No part, no appointment. Oh, and they claim it's ********** fault. Meanwhile... read more

Frequently asked questions about American Home Appliance Service

How is American Home Appliance Service rated?

American Home Appliance Service has a 2.4 star rating with 75 reviews. 

When is American Home Appliance Service open?

American Home Appliance Service is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com