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American Heartland Insurance Company
- Insurance
- Morton Grove, IL
About this business
Location details
9040 Waukegan Rd, Morton Grove, IL, 60053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 4:45 p.m. | |
| Wed | 08:00 a.m. to 4:45 p.m. | |
| Thu | 08:00 a.m. to 4:45 p.m. | |
| Fri | 08:00 a.m. to 4:45 p.m. | |
| Sat | 08:00 a.m. to 4:45 p.m. | |
| Sun | Closed |
This is the worst company the lead manager Jasmine dont know how to do their job worst customer service ever. We are canceling our insurance.
Customer service sucks!!! Good luck on reaching with the claims department. They don't give a damn about you. They sound dead tired as well. I'd prefer to give you guys 0 stars.
Cancel your policy, change your agent for even suggesting this company to you. They do not cover any claims. PERIOD. They take your monthly premiums and will NEVER take care of any claims. I suffered hail damage on May 15th of 2025 They said after 2 weeks of submitting a claim for damages to my vehicle that I had waited to long to report the incident. Secondly, January 14th of 2026. My wife had slid on ice into a parked truck which caused damage to out front end passenger side. They required our 2024 tax returns, provided. T... read more
We were insured with them in end of 10/31/2025 until today 4/17/2026 our vehicle was in tornado and hail storm we had claim since 3/10/2026 now over a month after providing everything they needed they total loss one vehicle the other they said they’ll repair more they are saying our insurance is void and canceled it they very rude and definitely need to be shut down and crystal gomez need to be fired she work from home so she be rude cause she behind phone went do it or say out speak how she speak in person they need to be s... read more
Frequently asked questions about American Heartland Insurance Company
How is American Heartland Insurance Company rated?
American Heartland Insurance Company has a 1.2 star rating with 295 reviews.
When is American Heartland Insurance Company open?
American Heartland Insurance Company is closed now. It will open on Tuesday at 8:00 a.m.
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