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American Health Network - Franklin
- Doctors
- Franklin, IN
About this business
Location details
1300 West Jefferson Street, Franklin, IN, 46131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I take my little ones to this location and have always been happy. The doctors are thorough & the other staff are helpful. The clinical manager, Kim, even put on a Batman mask to help lighten the mood for my daughter’s shots one time!
Always quickly seen-never a long wait. Have seen different drs in office & all are thorough & never seem rushed. Quick test results. The tech who draws blood is top notch. I have walked away from blood donations because they can’t get a vein. I’ve had numerous blood draws at Optum & with only 1 exception, they have gotten on first stick.
This place is the most disorganized and poorly managed clinic I've ever been to. Every time I've had an appointment I arrive early for my check in and have waited 45 minutes to an hour and a half past my appointment time to be seen. The staff constantly fails to follow up with necessary appointments and prescriptions. The counter staff are exceptionally rude. Nobody there will accept responsibility for their mistakes. The only reason I am marking this as a 2 star is because the Doctors I've dealt with have been very nice.
I honestly can't even comment on the doctors but the person fielding calls to schedule appointments shouldn't be in a customer facing job.
Frequently asked questions about American Health Network - Franklin
How is American Health Network - Franklin rated?
American Health Network - Franklin has a 3.3 star rating with 48 reviews.
When is American Health Network - Franklin open?
American Health Network - Franklin is closed now. It will open tomorrow at 8:00 a.m.
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