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American Health Network: Butt Saima MD
- Family Practice
- Lafayette, IN
About this business
Location details
3750 Landmark Dr # A, Ste A, Lafayette, IN, 47905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This office is an absolute joke. The staff are rude, careless, and unprofessional, the nurses cut patients off instead of listening, and the providers show zero urgency or compassion. Calls go unanswered, messages ignored, and even basic requests are met with excuses and dismissals. Privacy is treated like a punchline, and patient care is clearly not a priority here. I left feeling humiliated, ignored, and furious. No one who values their health should ever set foot in this place.
I used to be able to call my former doctor's office and have a call back within an hour or two. Unfortunately, my doctor retired. With Optum in Lafayette, you'll be LUCKY to receive a call back at all, let alone within 24 hours. Susan Blakemore seems to be a good NP, but the front desk staff are atrocious. "We sent a message back" but we never let her know she's got a message or that it's urgent. I'm so over it.
Poor communication and inadequate management. 4 different occasions they have not followed through. Nicole with the phone anwering service is extremely rude and difficult to deal with. Unwilling to help.
Frequently asked questions about American Health Network: Butt Saima MD
How is American Health Network: Butt Saima MD rated?
American Health Network: Butt Saima MD has a 2.3 star rating with 42 reviews.
When is American Health Network: Butt Saima MD open?
American Health Network: Butt Saima MD is open now. It will close at 6:00 p.m.
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