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American Family Insurance - Shirley Roberts

4.7

About this business

American Family Insurance takes care of customers with products they need and excellent service they expect. 

Location details

1652 Williams Hwy, Grants Pass, OR, 97527, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.712 reviews
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Jonell McBriety's profile image
Jonell McBriety 
on Google
a month ago

Shirley was amazing! After leaving a message, she got back to me right away, and made me her top priority. I had a quote by the end of the day! She was kind and courteous as she answered all of my questions. I highly recommend this company if you are looking to get a new quote on any of your insurance needs. 

Brian Simmons's profile image
Brian Simmons 
on Google
3 months ago

Working with Shirley Roberts at American Family Insurance has been one of the most frustrating and dangerous experiences I've ever had with an insurance agent. Due to her negligence, my home was uninsured for seven months — and I was never notified. No call. No email. Nothing. When I contacted American Family Insurance directly, I learned that their system had turned off my autopay (not by my doing), leading to the cancellation of my policy for non-payment. Despite this serious issue, Shirley made no attempt to inform me tha... read more

Judy Carton's profile image
Judy Carton 
on Google
4 months ago

I’ve been with American Family for years! Shirley is the best!!!! 

Toni Tiger's profile image
Toni Tiger 
on Google
a year ago

Shirley is a thief that put it on my credit report that I owed them. Such a Lie. Thieves. 

M. J.'s profile image
M. J. 
on Google
2 years ago

Shirley Roberts at American Family is so easy to work with and I trust her & her Home Insurance Policy 

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Frequently asked questions about American Family Insurance - Shirley Roberts

How is American Family Insurance - Shirley Roberts rated?

American Family Insurance - Shirley Roberts has a 4.7 star rating with 12 reviews. 

When is American Family Insurance - Shirley Roberts open?

American Family Insurance - Shirley Roberts is open now. It will close at 5:00 p.m.  

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