American Family Insurance - Byron Nuthall

Marlen F. 

on Google

6 years ago

I don't normally write reviews much less negative ones but with this agency I felt the need to as my experience with this agency was very negative from the beginning ,hard to get them to call you back it's a matter of calling several times and sending emails in order to get issues resolved, one particular situation with billing that they couldn't explain why and took months to get resolved, I had requested certain forms that they weren't able to provide I had to call corporate to get the information which they told me that t... read more

Jonathan Brenes 

on Google

6 years ago

Amazing!! Robert, was able to help me with all of the issues that Allstate insurance had create for me. He was able to get me back on track and save some $$$. My family was put first and I didn't feel disrespected or ignored. I would highly recommend Robert and American Family insurance to all 

Brenda Fritz 

on Google

7 years ago

Carried my insurance with them for years. Quick, courteous, and always on the ball with any questions. 

Briss Aveelah 

on Google

8 years ago

3-16-17Worst customer service. First of all... byrons office NEVER returns my phone calls. Second, I switched over to farmers insurance where I saved 858 dollars on my home insurance policies. I cancelled my policies back in August 2016... American family kept sending the bill to my mortgage companies. Once I found out about this. I contacted this office and farmers sent me the declarations page for both homes. I sent them to American family. Jeanette the office representative asked me if it was okay for them to contact me i... read more