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American Family Insurance - Brent Lilly Agency Inc.

4.9

About this business

Insure Carefully, Dream Fearlessly 

Location details

19049 E Valley View Pkwy f, Ste F, Independence, MO, 64055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.933 reviews
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Andria Allen's profile image
Andria Allen 
on Google
a week ago

Thank you Brent Lilly AmFam agency for outstanding service! Insurance matters can be very confusing, but if ever I have a question I call them and things are explained to me in terms I understand. I appreciate that immensely! While it may not be often that I need to call upon them, I always feel like I’m the most important thing to them at that moment. I’ve mostly dealt with Cori when I must call and I will say she is a delight to talk to! Always so professional and eager to help! Thank you for making what could be a stressf... read more

Bizkitt's profile image
Bizkitt 
on Google
a month ago

Absolutely unacceptable. I’ve been a loyal Brent Lilly /American Family customer for years—decades even—and this recent experience has made it crystal clear: this company no longer deserves my business. After a driver sideswiped my car, damaged my mirror, bumper, and window, and then fled the scene, I did everything right. I called the police, documented everything on video, and filed a report. What did I get from American Family? Silence. My adjuster, Amy Campbell, promised action. I waited four days with no updates. My win... read more

Michelle Catlett's profile image
Michelle Catlett 
on Google
3 months ago

My family has had the pleasure of working with Brent Lilly on several occasions. Brent goes out of his way to help his customers. He and his staff make the insurance process smooth and comfortable. I highly recommend Brent Lilly Agency to anyone looking for an insurance company that puts customers first! 

Travis Horn's profile image
Travis Horn 
on Google
a year ago

Quick, courteous and professional service always. Highly recommended. 

Penny K Lamkins's profile image
Penny K Lamkins 
on Google
a year ago
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Frequently asked questions about American Family Insurance - Brent Lilly Agency Inc.

How is American Family Insurance - Brent Lilly Agency Inc. rated?

American Family Insurance - Brent Lilly Agency Inc. has a 4.9 star rating with 33 reviews. 

When is American Family Insurance - Brent Lilly Agency Inc. open?

American Family Insurance - Brent Lilly Agency Inc. is closed now. It will open at 9:00 a.m. 

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