American Family Insurance - Brent Lilly Agency Inc.

Deborah Anderson 

on Google

2 months ago

They are very helpful and friendly. They call every year on my birthday. 

Savannah Stussy 

on Google

3 months ago

I can NOT stress this enough! THEY WILL TAKE CARE OF YOU!! I am 23 years old doing all of these adult things by myself, this office is so kind, so understanding, so patient! I absolutely LOVE Corrine! I always ask for her she is outgoing and so sweet, she LISTENS to your needs and hears your concerns. Need a helping hand? She has got you covered! I highly recommend this office; you will not be disappointed :) 

Andria Allen 

on Google

9 months ago

Thank you Brent Lilly AmFam agency for outstanding service! Insurance matters can be very confusing, but if ever I have a question I call them and things are explained to me in terms I understand. I appreciate that immensely! While it may not be often that I need to call upon them, I always feel like I’m the most important thing to them at that moment. I’ve mostly dealt with Cori when I must call and I will say she is a delight to talk to! Always so professional and eager to help! Thank you for making what could be a stressf... read more

Bizkitt 

on Google

10 months ago

Absolutely unacceptable. I’ve been a loyal Brent Lilly /American Family customer for years—decades even—and this recent experience has made it crystal clear: this company no longer deserves my business. After a driver sideswiped my car, damaged my mirror, bumper, and window, and then fled the scene, I did everything right. I called the police, documented everything on video, and filed a report. What did I get from American Family? Silence. My adjuster, Amy Campbell, promised action. I waited four days with no updates. My win... read more