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American Family Insurance
- Financial Services
- Mentor, OH
About this business
American Family Insurance takes care of customers with products they need and excellent service they expect.
Location details
9179 Mentor Ave Ste I, Ste I, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGood company. Great staff--very helpful and intelligent. Sophia is just a terrific asset to the American Family agency in Mentor. Sophia should get a raise for her commitment to her customers. Thanks Sophia and Angela!😃🥀♥️
Angela is very professional. She will make sure you get the best deal and coverage that she feels you need. I highly recommend her
Business response:
Thank you for the kind words Tammy. It was great working with you! A lot of times clients dont really understand their coverages and how they work thats where we can step in and explain and help you decide how you want to protect yoursef.
Angela Caswell is simply the best. She listens closely to her clients, and she's so thoughtful in her approach, meeting our needs perfectly. Best part: she was able to increase our coverage WHILE saving us over $600 a year! Highly recommend.
Business response:
Thank you for the kind words Leah. I am so glad that we were able to get you much better coverages with a diminishing deductible on top of it all and still save you money! #Winner
By far the best experience I have had with an insurance company! Awesome communication! Always get a super quick response. Definitely recommend AFI to everyone!
Business response:
Sammy, Thank you so much for the 5 star review! Our clients come first and all of the staff work very hard to give excellent service. Thank you for recommending your friends and family to American Family of Mentor we truly appreciate it and promise to give them the same incredible experience we give you!
Found me great rates and I didn't even have to leave the house!!!
Sophia was just the best! She was a pleasure to work with and did a great job answering all my questions, even showing me the differences in the overall cost for changing my options! Thank you very much for helping me save some of my hard earned money! 12 out of 10!
Visited Angela today, and she was helpful with her assistance today. Excellent to work with.
While I am new to Angela's office, I have been a customer with American Family since 2003 and will continue to be. They are friendly, knowledgeable and prompt when returning messages. I absolutely would recommend them to friends and family.
I love American Family Insurance Sophie is always so helpful
Frequently asked questions about American Family Insurance
How is American Family Insurance rated?
American Family Insurance has a 4.7 star rating with 144 reviews.
When is American Family Insurance open?
American Family Insurance is closed now. It will open on Monday at 9:00 a.m.
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