American Eagle Title Insurance Company

Mona Michelle 

on Google

5 months ago

First I must say, I have closed at many title companies and Sena was our closer here at American Eagle. She truly lacks customer service skills. Her tone is unpleasant and seems to not know the level of service offered by other title companies. Communication was not fully executed, from not asking how a customer would like their funds, to not communicating to the other agent that the closing location changed, causing him to miss being there with his client. Sena, when you email, it's a good idea to start your email with, "so... read more

Mona Michelle 

on Google

5 months ago

First I must say, I have closed at many title companies and Sena was our closer. She truly lacks customer service skills. Her tone is unpleasant and seems to not know the level of service offered by other title companies. Communication was not fully executed, from not asking how a customer would like their funds, to not communicating to the other agent that the closing location changed, causing him to miss being there with his client. Sena, when you email, it's a good idea to start your email with, "so sorry for the inconven... read more

Floyd Townsend 

on Google

a year ago

Very knowledgeable, fantastic customer service, makes the process easy.Thank you. 

Michaela D Keim 

on Google

a year ago

Absolute worst title company I’ve ever had to work with, and I’ve worked with a lot. Sent them paperwork to start a (what could’ve been a chewy closing or less) closing on February 5 after calling and emailing them multiple times, I finally heard back from them on February 15. We had a schedule closing at the first of the month in March which did not actually get closed until the 12th due to their inability to do their job in a timely manner or to contact their clients. I would never suggest anybody use them if you want a go... read more

Craig Carman 

on Google

a year ago

Very professional, friendly and knowledgeable service from Cheyenne Potter, our Escrow Processor. I recommend her highly. She really went above and beyond with great service, great communication and follow through with the details that just can not be better.