Message from American Auto Shield Our mission is to provide fully insured and financially secure coverage and superior claims administration using an unparalleled approach of professionalism and outstanding service. More about American Auto Shield American Auto Shield (AAS) is a Vehicle Service Contract developer and automotive claims administrator. AAS offers insured auto, ATV, motorcycle and off-road motorcycle coverage for dealers, agents, direct marketers, membership organizations and lenders. All American Auto Shield Vehicle Service Contracts are backed by A.M. Best Company ‘A’ (Excellent) rated insurers, providing an extra layer of security for our customers. To complement

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RM G. on Insider Pages

★★

11 years ago

BEWARE of American Auto Shield, LLC I bought a Powertrain Gold warranty for my used ford f-150 truck. The first time I needed the warranty, I had a heck of a time getting a tow. That was a disaster. Then when I finally got my truck towed and the repair shop called American Auto Shield, they got the run around. When I called American Auto Shield about why the repair shop can't get an answer if the work would be covered or not, the claims person criticized the repair shop, belittled me and hung up on me, but before doing so, he stated that if there was neglect on the USED vehicle I purchased, my fault or NOT, it wouldn't be covered. I only had the vehicle 4 months. Reason to purchase a warranty is to feel more secure that if there is something wrong, you know you have something to help. I did buy the vehicle from Clift Auto Sales in Annville, PA (NEVER AGAIN) My wife's car had a DIFFERENT warranty, the repairs were all made by the same shop I had my truck towed to and all the repair shop had to do was make 1 phone call and was given authorization to proceed with the repair. AMERICAN AUTO SHIELD wants to weasel out of paying anything even though the WARRANTY costs $2,700.

Mak DeJesus on Citysearch

12 years ago

PUSHY SALES PEOPLE – THIS PUSHY SALES PERSON CALLED AND KEPT ON ASKING THE MAKE AND MODEL OF OUR VEHICLES. EXTREMELY UNPROFESSIONAL. AVOID THEM LIKE THE PLAGUE.