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American Auto

4.7

About this business

Complete auto repair and diagnosis 

Location details

9718 Gaines Rd, Sugar Land, TX, 77498, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
FriClosed
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.7134 reviews
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William Rek's profile image
William Rek 
on Google
a month ago

Would not respond at all. Is this place even in business? Emailed and called. Nothing. Poor customer service. 

mookie1123's profile image
mookie1123 
on Google
a month ago

I’m a REVIEW READER, which determines how I make a lot of purchase decisions. With that being said, I haven’t purchased a car here but it’s 1/3 car places, saved to do car shopping with. However, reading the reviews, I’m wondering, should I make a purchase. Don’t get me wrong, it’s so many WONDERFUL REVIEWS, than bad but all the bad reviews, literally mentions the same thing…SCAM!! 

Derkedriana Blount's profile image
Derkedriana Blount 
on Google
2 months ago

Worst dealership ever did call fox 26 and channel 13 news .. this business will be shut down the messes with the wrong person they is a SCAM RUN AWAY FROM THEY BUSINESS 

Bree Griffin's profile image
Bree Griffin 
on Google
2 months ago

The people here are very nice, however I just bought a car from here 3 months ago, already having to replace the spark plugs and ignition coils. Was told they couldn't replace them without me paying for the work because it's just "routine matinence" and while that is true, it shouldn't be "routine matinence" 3 months after buying the car smh. Love the car, however I'm not happy that I have to shill out another almost $400 not even 3 months after I got it. 

Gary Steadman Jr's profile image
Gary Steadman Jr 
on Google
2 months ago

My experience at American Auto was the best experience I have ever had trying to buy another vehicle. They all went above and beyond to not only give me respect on the phone and more so in person. You feel like you've met a new family. It's a very safe and comfortable environment with a very easy process because of the professionalism and extensive knowledge that everyone has in the facility. I'm picking up my new truck tomorrow, something I have always wanted for myself. Huzi with Raheem and Hahbas and the rest of the super... read more

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Frequently asked questions about American Auto

How is American Auto rated?

American Auto has a 4.7 star rating with 134 reviews. 

When is American Auto open?

American Auto is closed now. It will open tomorrow at 9:00 a.m. 

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