American Arbitration Association

Email reads 

on Google

a year ago

I went through arbitration with the American Arbitration Association, and it was one of the most frustrating, disheartening experiences of my life. The arbitrator assigned to my case bent over backwards to protect the other side—even though they had clearly committed fraud and cheated me. Instead of holding them accountable, he dragged the process out for years and ultimately delivered an outcome that ignored the facts and the evidence I provided. AAA likes to present itself as fair and neutral, but the reality is very diffe... read more

Jane Doevie 

on Google

a year ago

Arbitration is a total sham. My case was neither efficient or low cost. It dragged on and on so the arbitrator could make more money. He would have continued on if both sides didn't protest. He was also unqualified and incompetent - barely understood the subject matter. My experience was similar to everything written about the AAA. Arbitrators are arbitrary, they don't need to follow the law and will favor corporations because they are repeat customers. There was absolutely no point to having evidence or proof. The arbitrato... read more