American Appliance Services Inc

Kimberly J. 

on Yellow Pages

10 years ago

Please dont use this company. I called them out to fix my washing machine about a balancing issue. They replaced the drain pump for $284 but when that did not fix the issue they said they would have to research it and call me back. No call back was ever made. I worked fro several days to get someone on the phone only to be told that I would have to talk to the owner, who not there. I called back every hour until He was available and was told that they would refund my money if I could prove that another company had fixed my i... read more

Pamela A. 

on Yellow Pages

10 years ago

American Appliance Services, Dumfries, Va. saved me $3000. My 10 year old refrigator totally stopped running. I didn't want to spend a lot of money repairing a 10 year old frig so went shopping and almost bought a new $3k+ frig. I decided to calll American Appliance Services and am glad I did. They chrarge $30 to diagnosis the problem which I thought was worth a try before buying a new one. Again, I didn't want to spenf hundreds of dollars on repair of a 10 yr old frig. American Appliance Services of Dumfries, Va. found the ... read more

guest2010 

on Yellow Pages

15 years ago

We invited American Appliance Services, Inc to repair our range. There diagnostic was wrong and after replacing wrong detail they said they need to replace another detail which they can order but it will take about 2 months to get it. There manager Mike (he refused to tell his last name) was extremely hostile. I would recommend keeping far away from this company. 

streetracer75 

on Yellow Pages

16 years ago

I contacted American Appliance Services, Inc. when my refrigerator stopped cooling. I had contacted another company twice in 3 months and for some reason they were not able to fix the problem. The technician who came from American Appliance Services was able to figure out the problem quickly. He diagnosed the problem and gave me an estimate. To my surprise, it was much lesser than what the other company had charged me and not even fixed the problem. It has been over 2 months and my refrigerator is working great. I would reco... read more

lturner7 

on Yellow Pages

16 years ago

We called this company when our refrigerator stopped cooling. They came the same day and also had the replacement part with them. My refrigerator was working within few minutes. I would recommend this company to all my friends and family.