American Appliance Inc

mybuddyrobin 

on Citysearch

13 years ago

Great service and no made up extra charges! – Very pleased with the service. Unfortunately, a mouse lost it's life in the process...lol no but really, the tech came out found a mouse stuck in the fan of my fridge, removed it and didn't try to bs me and sell me more things to fix the fridge. He didn't even charge me the $95 trip fee. The whole thing cost me $69! I am very pleased. Thank you American appliance! 

libretto 

on Citysearch

14 years ago

Long-term satisfaction – We've been customers of American Appliance for years and I was concerned when I read some of the negative reviews that those reading City Search might think they typified the preponderance of dealings with this company. Rich, a technician who has serviced our appliances before, just left after working on our freezer and we couldn't possibly be more satisfied. While he's definitely a favorite, others they've sent have also been punctual, clean cut and honest. None of us likes paying for repairs, sched... read more

denver26 

on Citysearch

15 years ago

Loved my experience! – My husband recently called another service company to come and service our washer and dryer. When the guy showed up he looked at our set like it was the first time he had ever saw a set like that. He kept coming to me with questions about how to run the washer, how they were hooked up...ect. After he left my washer started running funny and then stopped working. My friend recommended American Applience, she has used them for years. I called and a very respectful technician came out. He quickly determin... read more

hobbysta 

on Citysearch

15 years ago

Avoid this company – The technician came to fix our dishwasher. He had to disassemble the door in order to get under the dishwasher. After he reassembled back the door of the dishwasher it started making a noise while closing (something was catching). I waited a few days, then I called back the company asking for fixing this problem.They wanted to charge me for fixing the problem which was caused by the technician service. There are better appliance service companies in town. I also dealt with the Best Service Company, and t... read more

cyth728 

on Citysearch

16 years ago

Worst Service – This is the worst company I have dealt with. Unfortunately I was not able to choose another service repair comnpany because this horrible company was choosen as my service provider company by Xcel energy as a homesmart customer.Boo to Xcelenergy.!The first time they called me to schedule a repair on the icemaker they were not at all flexible with my work schedule. They told me a tech would be out between 8 and 10 when it was 15 to ten I called to cancel because I would've been late to work if I waited till th... read more

Realitychck 

on Citysearch

17 years ago

Trip Charge will get you – I also found that the two appliances I had did not get fixed by the technician. Be careful as they charge a trip charge for every appliance that you have them look at. A starting rate of $135. so if you have two appliances it could cost $260 just for them to take a look. I guess they follow some blue book. So before you can a company to service you make sure that they do not charge a trip charge and if they do it should be on the one visit. 

feffu_cat 

on Citysearch

17 years ago

Terrible service, work ethic, customer relations, flexibility, etc. – If you need to have an appliance repaired, and you intend to use American Appliance, just know that getting them to even come out to your house will be like running the gauntlet. Getting them to actually fix said appliance... well, if you manage that feat, I applaud you. Five visits and two techinicians later, my refrigerator is in worse shape than when I started. American Appliance dispatches technicians geographically, meaning: if you need to set up an a... read more