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American Airlines Federal Credit Union

4.1

About this business

Location details

6101 Long Prairie Rd Suite 732, Ste 732, Flower Mound, TX, 75028, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.112 reviews
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Laura G's profile image
Laura G 
5 months ago

Rocio is always so friendly and helpful. Thanks! 

S Elizabeth Ann's profile image
S Elizabeth Ann 
6 months ago

I am writing to share my recent experience at AAFCU Flower Mound location; when contacting the American Airlines Federal Credit Union by phone regarding a serious identity theft matter. Unfortunately, the service I received was not at the level I would expect during such a critical situation. The representative I spoke with appeared unmotivated and disengaged, often sighing audibly, and was unable to provide clear guidance. This left me feeling uneasy and unsupported during an already stressful circumstance. For members who ... read more

Ryan's profile image
Ryan 
a year ago

Good place, but keep in mind that you can't deposit or withdraw cash at the ATM in this location, which can be inconvenient if you live farther away and/or in the Denton area. Other than that, no other issues for me as far as I've seen. 

Jack T's profile image
Jack T 
2 years ago

Everyone we have ever dealt with at the Flower Mound location has been fantastic. Always friendly and helpful in every way. It is a pleasure to do business there 

Nicole Canales's profile image
Nicole Canales 
2 years ago

I would only give half a star if an option. We have been members of AAFCU for years. It has become very sad how the customer service at the Flower Mound location has been. The ladies at the service counters except for one have been absolutely rude. Treating people like second class citizens, down right staring at you and observing your personal banking business when they are not the one helping you. Our primary bank we switched to from AAFCU always greets you with a smile, is happy to help in anyway, never treats you like a ... read more

Frequently asked questions about American Airlines Federal Credit Union

How is American Airlines Federal Credit Union rated?

American Airlines Federal Credit Union has a 4.1 star rating with 12 reviews. 

When is American Airlines Federal Credit Union open?

American Airlines Federal Credit Union is closed now. It will open tomorrow at 8:00 a.m. 

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