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Ameren Illinois - Mattoon Operating Center
- Electricity Suppliers
- Mattoon, IL
About this business
Location details
701-799 S 9th St, Mattoon, IL, 61938, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are about to sue this company. We just paid $700 of our bill, which is extremely high. I just got a text from them saying we have to pay ANOTHER $505 or our electricity is getting shut off. We live in a trailer with horrible insulation and messed up wiring. We have a one year old and they're saying they're going to shut us off! That's ridiculous! Ameren, count your days!
Our Ameren bill gets over $1,550 every month. We've asked them to come and fix our meter multiple times, they come to look at it for maybe 2 minutes then leave without saying ANYTHING to us! Every time I call them I tell them we need a payment plan, they make us pay a $680 reinstatement fee within a WEEK! I told them we needed more than a week but they don't care, they just want their money! I got a message from them this morning and our balance is already back up to $1,205. We can't wait to get out of this place so we don't... read more
The jump in bills is completely insane. We averaged $175-$220 on a high end! We’re now sitting at $400-$450! Terrible customer service to say the least. At this rate no one is going to be able to afford power. Disgusting how a company can go up almost 50% in rates, especially in summer when everyone’s kids are home!
We have been going thru this company for about 3 years now and our electric bill has never been above $200. January 2025 our bill was over $400 almost 500. We paid it off. It wasn't even 2 weeks and February was here, we get a new electric bill and it is $534. WTF HOW? we literally just paid one high bill off and how could it jump that high in not even 2 weeks. This makes no sense to me. So any recommendations on a different company to go thru that's not going to screw us like this? Thanks in advance.
Always great service. Friendly on the phone, and in person. The outage map is a great tool.
Frequently asked questions about Ameren Illinois - Mattoon Operating Center
How is Ameren Illinois - Mattoon Operating Center rated?
Ameren Illinois - Mattoon Operating Center has a 2 star rating with 22 reviews.
When is Ameren Illinois - Mattoon Operating Center open?
Ameren Illinois - Mattoon Operating Center is closed now. It will open at 9:00 a.m.
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