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Ameren Illinois

1.6

About this business

Location details

120 S John Mitchell Ave, Spring Valley, IL, 61362, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.67 reviews
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jay walsh's profile image
jay walsh 
on Google
4 years ago

Just the worst when it comes to a power supplier, but due to our country being so screwed up we have little to no choice. Customer service is non-existent. Reporting an outage and receiving updates is frustrating at it's best. Then when calling they want you to go to their website to report and follow an outage? Really?? If I have no power I have no internet or computer!!! This shows you how much time and effort they put forth into their customer service. But don't pay a bill and they would turn the "questionable" service of... read more

Linda Denney's profile image
Linda Denney 
on Google
4 years ago

Been without power for 24 hours and they don't know when it will be resolved and funny it is still the same amount of people without power. Have not seen one of there trucks out anywhere working on the problems 

trackers only's profile image
trackers only 
on Google
4 years ago

SET MY HOUSE ON FIRE! 

Mom2 Four's profile image
Mom2 Four 
on Google
5 years ago

Had a pymt arrangement to pay our agreed upon amount fir today. They shut power off anyhow. Last week rep told husband he could pay by today. Rep today said because it wasn't paid by 7 am, that is why they shut us off. Original rep said nothing about 7 am cut off. Now have to pay full back amount (which is leftover of "budget amount" to get turned back on. Husbands social security check is gone for the month now. Thanks, Ameren. 

kenneth beck's profile image
kenneth beck 
on Google
6 years ago

Keep getting a fax machine and not a person! 

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Frequently asked questions about Ameren Illinois

How is Ameren Illinois rated?

Ameren Illinois has a 1.6 star rating with 7 reviews. 

When is Ameren Illinois open?

Ameren Illinois is closed now. It will open tomorrow at 9:00 a.m. 

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