Ambleside Medical Centre

Lindsay 

on Google

3 weeks ago

I had made a phone appointment over 3 weeks ago for today. I left plenty of time on either side of the scheduled appointment as suggested. I did not receive a call within 1hr of my appointment as stated, and still haven't. I was sent a text to confirm my appointment and was not sent anything to cancel. And they take 2 hour lunches so I can't reach anyone. My time is valuable too. This is very disrespectful. 

G 

on Google

2 months ago

I was locked out of my online account and unable to book an appointment, when I finally got through to speak to someone, I was told they locked my account due to an outstanding bill from a year ago (this was surprising, as I was not informed of this). I reluctantly paid the $50+ as I was told it’s the only way to reactive my account. After I paid, I signed into the portal and there was no outstanding bill on my account, neither was there a receipt or confirmation of payment. Very frustrating and concerning that they blocked ... read more

Sebastian Londono 

on Google

5 months ago

This was probably the worst experience I’ve ever had in my life with Dr. Maryam Zeineddin, who is also one of the founders of the clinic. My appointment was scheduled for 4:15 PM, but by 4:55 PM, I was still waiting. I decided to leave and expect not to be charged for anything. It’s incredibly disrespectful to keep patients waiting this long without any communication, especially knowing you’re behind schedule. I came all the way from South Vancouver and had been waiting weeks for this appointment, only to receive such poor t... read more

Aldo Molina 

on Google

a year ago

Doctor and stuff very professional We need more people like this