Amazing Surface Transformations - Jacksonville, MO

sara a 

on BBB

4 months ago

This company signed a contract with my ill mother-in-law that has dementia. Sandy the GM sweet talked her into signing. My husband and I called the Sandy and explained everything that my mother-in-law was in the hospital with dementia and was very ill. Sandy absolutely refused to refund the 3500.00 deposit that was paid with a credit card. Sandy hung up on my husband. We will be filing a complaint with small claims court. This companies name is 1 day kitchen and bath Transformations. They do not answer the phone and they scr... read more

sara a 

on BBB

4 months ago

This company signed a contract with my ill mother-in-law that has dementia. Sandy the GM sweet talked her into signing. My husband and I called the Sandy and explained everything that my mother-in-law was in the hospital with dementia and was very ill. Sandy absolutely refused to refund the 3500.00 deposit that was paid with a credit card. Sandy hung up on my husband. We will be filing a complaint with small claims court. This companies name is 1 day kitchen and bath Transformations. They do not answer the phone and they scr... read more

Eugene F 

on BBB

5 years ago

I was very disappointed in the quality of the finish on the countertops. Spray marks were easily visible, seam was sanded too much and marks show. Also a couple of other places were poorly done. Finish was rough but i was told that this was because of dust in the house. Hard to believe that one. Jeff Gasaway offered to attempt to refinish the surface but I didn't t think he could have done much to improve it. He gave me the option of not charging me for the countertops and I accepted. i just wanted him out of my house. Once ... read more

Karen Montgomery 

on BBB

5 years ago

This has to be our worst experience doing work in our home. *****and ****could not make it right. His employees did poor quality work. They started in February and It’s June and the kitchen still isn’t right. We will have to hire new people to fix the molding, seconds on door fronts and make the kitchen look like it wasn’t cobbed together. The left screws and glue all over floor. It was really a terrible experience. After three return visits we gave up. It just wasn’t worth it. *****also took our last payment we held back un... read more

Anita A. 

on BBB

6 years ago

Our experience with Amazing Surface Transformations has been awful. We really liked the concept of redoing our shower and bath with little or no demolition of the old. I must admit, that was true. We did not have to do any demolition. BUT, the quality of what we have now is not at all satisfactory. We asked them for a refund for a small part of the work. We were told that a refund was coming. That was 2 weeks ago. Nothing has arrived. We were also told that we would get a copy of the warranty mailed. Nothing has arrived. Her... read more

J.C. A. 

on BBB

6 years ago

Contracted to have them do tub and surrounding walls. Job was never finished, product is crap and was not installed as it had been described to be installed. Workers were "less than friendly" and ran out of product. Tub resurfacing is a JOKE, it isn't fully smooth and my Wife is livid over it......I don't want them near my house again and hope that others don't get taken advantage of.....I am also filing a complaint with the State of Fla. .I really hurts my heart that someone that professes to be Christian can take advantage... read more