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AMA Insurance
- Insurance
- Edmonton, AB
About this business
Location details
10310 G.A. MacDonald, 39a Ave NW, Edmonton, AB T6J 6R7, Canada, 39a Ave NW, Edmonton, AB, T6J 6R7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Over an hour on hold to purchase insurance and still didn’t get through. Clearly they don’t want to make money. Get it together or allow people to purchase insurance online.
Don't get home insurance from them. Still waiting for any sort of information on a claim from back in June. Called and waited for hours just to be told "we don't actually know what's happening," yet at the same time they were more than happy to send me an increase in policy premium, yet none of the work/claim has even started. Couldn't be more disappointed with the lack of service/follow up/knowledge.
Don’t use ama insurance. They have terrible customer service, impossible to get a hold of. You send an email and they don’t reply, you call you get told to call back later, you go in and no one’s available. Told me with my situation that there was nothing they could do when it was them who messed up and screwed me over. All it was is a damn payment day change that I tried to get changed 2 months in a row and they never did and blamed me for it even tho I called multiple times and sent multiple emails over those 2 months to h... read more
If I could give 0 stars, I would. I called AMA simply to get an insurance quote and was left on hold for 1 hour, 45 minutes, and 15 seconds. Nearly two hours waiting just to speak with someone about potentially giving this company my business is completely unacceptable. What has happened to basic customer service? Canadians are paying more and more for essential services like insurance, yet it often feels like the level of service we receive in return continues to decline. Companies expect customers to accept higher premiums... read more
Frequently asked questions about AMA Insurance
How is AMA Insurance rated?
AMA Insurance has a 1.7 star rating with 27 reviews.
When is AMA Insurance open?
AMA Insurance is open now. It will close at 6:00 p.m.
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