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Alverno Laboratories Olympia Fields
- Laboratory Testing
- Olympia Fields, IL
About this business
Location details
20303 S, Crawford Ave Suite 100, Olympia Fields, IL 60461, Crawford Ave Suite 100, Olympia Fields, IL, 60461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 5:00 p.m. | |
| Tue | 6:30 a.m. to 5:00 p.m. | |
| Wed | 6:30 a.m. to 5:00 p.m. | |
| Thu | 6:30 a.m. to 5:00 p.m. | |
| Fri | 6:30 a.m. to 4:00 p.m. | |
| Sat | 6:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
Every time I go in, I have a positive experience. The staff has always been friendly with me and are usually able to draw my blood in 1 stick while other places struggle. Today I went in for my son and he was extremely nervous from a bad experience elsewhere. The phlobotomist went to grab someone for help when she noticed and the extra person was great. She kept him busy by asking him questions and the other person was able to get the blood drawn quickly and effortlessly.
Understaffed and undertrained. Waited 2 hours for urain sample . Receptionist need more training
This place is very unprofessional, staff is very rude and lack basic manners. I don’t even know where to start . As soon as i walked in the lady had an attitude and didn’t know how to work anything. I have a digital insurance card which is very common today. I offered to email it and even write down the info. She sat and stared at me saying she would give me back my ID. I wasn’t even talking about my ID which shows not only does she not know what she’s doing she wasn’t even listening. This lady was on her phone the entire ti... read more
They were very respectful and fast. Great service!
Staff at Alberto Laboratories need training in customer service. The receptionist was rude and the so called phlebotomist was worse. The phlebotomist ignored my questions and said “we will figure it out”. I was bringing my children for labs and they were already coming in nervous. The attitudes and unprofessionalism of the staff are reason enough for business to deteriorate. I will not be going back.
Frequently asked questions about Alverno Laboratories Olympia Fields
How is Alverno Laboratories Olympia Fields rated?
Alverno Laboratories Olympia Fields has a 2.1 star rating with 11 reviews.
When is Alverno Laboratories Olympia Fields open?
Alverno Laboratories Olympia Fields is open now. It will close at 5:00 p.m.
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