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Alton Orthopedic Clinic Ltd
- Sports Medicine
- Alton, IL
About this business
Location details
4 Memorial Dr Ste 130, #130, Alton, IL, 62002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely horrible. No answer at primary office or new patient intake! Stay away at all costs!
I was a patient here. Had a procedure done here. Insurance paid over $20K, I was left with my deductible. BJC/AMH gave me the option for a payment plan, which I accepted and paid every month on time. 10 months later, they sent it to collections. No phone call. No courtesy letter. Just a collections call from Medical Revenue. Thank you BJC for your amazing customer service.
First visit was friendly, professional, listened to all of my medical concerns and showed great patience. We discussed a plan of action to my care. Not a wait, my appointment was at 2pm and I was seen on time. Special thanks to Nurse Valerie and DNP Katherine 5 stars to both who were fantastic. The office was very nice, clean and odor free.
Dr. Stirton and Kim are great, however the communication between everyone is a mess and the hold time is awful. My father-in-law called with me in his presence and gave authorization for them to speak to me since he is hard of hearing. They said they have the authorization and once the other nurse got back from lunch, she would call and talk to me. I have not heard anything and their phones will be turned off in 30 minutes, so I called and we were back to square one saying that they can’t speak to me. So frustrating!
Dr Stirton was so wonderful to me. I fell 4 wks in and injured my knee replacement. He came in on a Saturday to sew me back up. Everyone went above and beyond. Thank you!
Frequently asked questions about Alton Orthopedic Clinic Ltd
How is Alton Orthopedic Clinic Ltd rated?
Alton Orthopedic Clinic Ltd has a 3 star rating with 18 reviews.
When is Alton Orthopedic Clinic Ltd open?
Alton Orthopedic Clinic Ltd is open now. It will close at 4:30 p.m.
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