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Alton Industry Ltd Group
- Contractors
- West Chicago, IL
About this business
Location details
643 Innovation Dr, West Chicago, IL, 60185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Super professional and very pleasant experience today with Alton customer service. I ordered a part for my vacuum. I received the wrong part. I called customer service, and Alain was quick to apologize for the mistake and promptly sent me the right part. Few companies nowadays truly care about the customer, and Alain is proof that Alton Industry still cares for theirs. I highly recommend this company's vacuums, and you can be sure they stand behind their products. Kudos and thanks to Alain.
I've had an issue with a drum fan, and the staff, specifically Alain, asked specific questions to zero in on the problem. A great asset. The attention to detail was great and results were very customer driven.
My product failed, but Alain was very helpful in finding a solution!
Alan was a pleasure to work with. With the difficulty I was experiencing of downloading pictures to make a claim, he took his time helping me through the process. His kindness and customer service training was something that I haven’t experienced in a very long time. He is quite an asset to Alton Industries and should be commended.
I had problem with my Dewalt shop vac. Contacted Alton customer service and Alain their agent took very good care of me sending me a replacement power head. Five Stars!
Frequently asked questions about Alton Industry Ltd Group
How is Alton Industry Ltd Group rated?
Alton Industry Ltd Group has a 3.9 star rating with 91 reviews.
When is Alton Industry Ltd Group open?
Alton Industry Ltd Group is closed now. It will open tomorrow at 8:00 a.m.
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