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Alternative Energy Hearth & Patio Shoppe
- Fireplace Services
- West Union, NH
About this business
Specialties Alternative Energy Hearth & patio Shoppe LLC is a family owned and operated business in Hampton Falls, New Hampshire. Offering a full range of product lines from Avalon, Mendota, Napoleon, Regency and many more, we offer you, the consumer a wide variety of high quality gas, wood, and pellet stoves to warm you and your home. Our emphasis is on quality service and customer satisfaction. We support and service what we sell. Alternative Energy Hearth & Patio Shoppe is a full service dealer that can satisfy virtually ... read more
Location details
114 Lafayette Rd, West Union, NH, 03844, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
RecommendedGreat people ,great service .Got my stove sooner than they said and they delivered it ,my wife was there when they delivered it and they were very professional,now I’m enjoying the freedom from oil and my home is nice and cozy,thanx to everyone involved
Zero customer service. I purchased a $3000 Regency Stove. The handle on the "modern" style door becomes too hot to touch. A serious design flaw. When I contacted Alternative Energy they told me to remove the handle from its stub and only put it on when opening the door. Aside from the fact that this is a dangerous "solution", the handle didn't come off. It is hanging loosely now. Their subsequent solution was that I spend another $300 for a whole different style door. They refused to even contemplate selling me a different h... read more
The owners could be a little more open minded to potential employees and not judge them based on their level of physical fitness or age.
Great selection of grills and patio furniture! Jim and his whole staff are experts. Can’t recommend this place to enough people!
Nice folks. Still, when I bought a Regency fireplace years ago, it took a long time and a lot of service calls to get it running. I give them credit for sticking with me, but it was not happy times. Anyways, the remote for the fireplace started going flaky after a couple years, and quit altogether a few weeks ago. When I called about a replacement, I was told you couldn't buy just the remote control but needed the internal fireplace part as well for a total of $225. When those parts came in, just for curiosity I Googled the ... read more
Owner is nice but employees don't seem to know what they're doing when it comes to cleaning gas fireplaces. Do not hire for this service!
Both Jim and Barbara (the owners) are fantastic people. Extreamly friendly and down to earth and really know a lot about their products. They both taught me a lot about their products. The store I thought looked very small but when you walk in its a lot bigger. The shlves were stocked with all the products you'll need from wood, gas, pellet stoves, ect. to seasonings for your food for grilling. Love this store and will be going back for any need I have!
Bought a stove and chimney pipe there prepaid in cash in 2007 and still have not received everything I paid for and no contact from anyone after repeated attempts to get my products. Worst place of business I have ever dealt with. Bought the remaining products they never delivered as promised from a competitor. Not people who stand behind there word, enough said.
Frequently asked questions about Alternative Energy Hearth & Patio Shoppe
How is Alternative Energy Hearth & Patio Shoppe rated?
Alternative Energy Hearth & Patio Shoppe has a 4.1 star rating with 60 reviews.
When is Alternative Energy Hearth & Patio Shoppe open?
Alternative Energy Hearth & Patio Shoppe is open now. It will close at 4:00 p.m.
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