This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Alta Medical Management
- Business Services
- Holladay, UT
About this business
Location details
4141 S Highland Dr # 300, #300, Holladay, UT, 84124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good luck actually getting anything from them. Got a phone call today from them stating we owed money from a year ago to Jordan Valley family medicine. Got the first bill but never got the bills/collection notices they allegedly sent after the insurance was updated. I kept every medical bill once my wife got sick with leukemia. These people are shady, I would avoid any places that use these people. I have no problem paying the bill but you have to know what's due after! Will be talking with my attorney in regards to their "s... read more
If you see my previous review, you can see that they replied saying that they "took immediate action." I still have not received the refund that they have agreed to (the doctors office wants the refund send, I want the refund sent, my insurance wants it sent). My insurance company literally calls them every single week asking for the refund. They double billed me (on accident, that's ok), but they refuse to make it right (not ok). They agreed to make it right, but have dragged their feet for 5 months now. "Immediate action",... read more
I dealt with Alta a few years ago, and then again just recently. The difference is night and day. They have new management it seems and have been addressing issues faster, and more efficiently. They were very helpful and I felt like they actually cared about my billing issues. The best part? They found the error fast so I was not stuck paying for something I shouldn't. I appreciate the people who are putting in effort these days - and these people are putting in the effort.
I felt bad for the customer service rep, she has to work at a terrible company. I called to ask why there was an error in my medical billing. I paid out of pocket, but they billed my insurance anyways. So, I was double-charged. Fine. So, I called them and they were not apologetic (blamed the medical office that I visited). Fine. Possible. However, the insurance wasn't even billed correctly. But instead of trying to help me figure it out, they asked me to call my own insurance company. That's their job. They screwed up, not m... read more
Frequently asked questions about Alta Medical Management
How is Alta Medical Management rated?
Alta Medical Management has a 1.9 star rating with 15 reviews.
When is Alta Medical Management open?
Alta Medical Management is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com