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Al's Volvo Services

4.3

About this business

Location details

89 W Shelley Ave, Salt Lake City, UT, 84115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.388 reviews
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Daniel Condon's profile image
Daniel Condon 
on Google
4 months ago

Before setting out on a 10 hour drive I ran into a problem with my Volvo. Thankfully, I found Al's Volvo and dropped in without an appointment. Meghan listened to my problem, printed a parts list to help identify the problem and part #. Then Garrett said, "lets's see what you've got...." He did a quick analysis and "fix" -- good enough to get me on my way. Told me exactly what I needed when I got home. He even took the time to drive the car around the block with me to make sure all was okay for the drive. Thanks Meghan and G... read more

Holman Secretary's profile image
Holman Secretary 
on Google
4 months ago

They've had my Volvo for almost TWO YEARS no exaggeration - It's still not fixed. My husband and I call - get someone on the phone, explain the problem, and then are ignored. I work for an attorney. Al's Volvo is getting VERY close to meeting him. Do not trust these guys with your car. 

M. Scott Salon (Scott M)'s profile image
M. Scott Salon (Scott M) 
on Google
5 months ago

I can't say enough. This is a quality repair shop, and genuinely nice people who I've enjoyed working with for several years now. I have a 2004 XC70 wagon and I'll take it nowhere else. From basic repairs, troubling head-scratching fixes, regular maintenance, all of it. They've even been there for me when I tried to fix something myself, failed, and raced over to have them show me how a pro does it- quickly and easily :) My relationship with them even began before I owned my first Volvo! I called when I was contemplating the... read more

Catherine Stewart's profile image
Catherine Stewart 
on Google
5 months ago

They had our Volvo in the shop for an entire month from 01-06-25 to 02-03-25. They originally said the job would be done same day. We understood it was a big job but they led us on for the entire month telling us multiple times it would done a certain day and then it wasn't. The car sat in their yard for weeks even when we thought they were working on it. The mechanic got mad at us for checking in to see if the car was done on the days he said it would be done. I'm sure they are very knowledgeable with Volvos but the custome... read more

Brian Stewart's profile image
Brian Stewart 
on Google
5 months ago

Don't go here. It was an awful experience. Told us it would take a couple days, then the car sat for 2 weeks without anyone looking at it or any communication with us. Anytime I'd try to call and see what the update was, the mechanic just got angry like it was somehow my fault. Told us not to call. Proceeded to wait another 2 weeks. Finally, the car was finished after 1 month. We drive it and things seem fine, until we find out an issue that didn't get taken care of that wasn't even diagnosed properly. I don't even want to t... read more

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Frequently asked questions about Al's Volvo Services

How is Al's Volvo Services rated?

Al's Volvo Services has a 4.3 star rating with 88 reviews. 

When is Al's Volvo Services open?

Al's Volvo Services is closed now. It will open at 9:00 a.m. 

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