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Alpine Mountain Chalets by Vacasa
- Real Estate
- Sevierville, TN
About this business
Alpine Mountain Chalets is now managed by Vacasa. Find all your favorite Sevierville & Pigeon Forge area homes and cabins, plus thousands more across North America and beyond. Each home meets the highest standards of cleanliness, and our 24/7 customer care team is available around the clock to help during your stay. Play hard and rest easy during your stay along the Smoky Mountains.
Location details
1725 Waldens Creek Rd #104, #104, Sevierville, TN, 37862, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
Terrible experience! DO NOT STAY HERE! Below is a list of issues right from arrival and no help or show of concern provided from Vacasa: No access codes provided at check in. Had to call and ask. Then still couldn’t get into the guest cabin until over 6 hours after check in. Main cabin air conditioning not working Main cabin kitchen sink leaking steady under the sink and soaking cabinetry. Main cabin bedroom bed found busted through frame and sitting on floor Main cabin multiple bedroom TVs don’t work Main cabin upstairs car... read more
Worst experience ever in over 10 years of yearly vacations. We only stayed 1 night out of a 5 night rental in 2023 due to Vacasa’s neglect. They have yet to refund us. It’s puzzling how Vacasa is still in business with so much we’ve learned since our nightmare experience with them.
The cabin was what we needed. There were a few issues upon arriving. We reached out to vacasa. The maintenance man, Ernie, arrived within 15-30 minutes after I called and immediately got to work. He was friendly and prefoessional. He addressed the issues and got the hot tub going. He literally saved the day. Thank you Ernie! 😊 We will definitely be returning.
Frequently asked questions about Alpine Mountain Chalets by Vacasa
How is Alpine Mountain Chalets by Vacasa rated?
Alpine Mountain Chalets by Vacasa has a 4.3 star rating with 150 reviews.
When is Alpine Mountain Chalets by Vacasa open?
Alpine Mountain Chalets by Vacasa is closed now. It will open at 9:00 a.m.
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