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Alpine Home Medical Home Office- Not A Retail Location
- Medical Supplies
- Draper, UT
About this business
Location details
132 E 13065 S #200, Draper, UT, 84020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wish I could say the customer service was great, I’ve now had several situations now where the situation I’ve been left in with failed equipment, supplies taking weeks longer than estimated or change of oxygen being home bound; has been not resolved. No one seems to care, just the rebuttals. Just told call back later. My insurance will pay for DME supplies but they refuse to bill them. Someone reached out when I didn’t leave a review (for the 10th reminder), and I explained why I didn’t want to leave a bad review, the issues... read more
Their phone support was great but I’m not sure where the logic is of not being able to directly call the stores. I had to go to the Draper store twice to pickup a device due to the disconnect and miscommunication between the store’s manager and their central phone support.
Unfortunately had a bad experience, but I have a good feeling it was a bit of a fluke? I was just picking up a breast pump but it took about half an hour. I was second in a line of four and assume we all had similar wait times. With such a detailed process for each customer, it was too bad there was only one staff member. But I imagine there is hardly a line like that. They seem friendly.
Alpine Home Medical, in Draper, for CPAP equipment is terrible. They provide poor customer service. I still have not been prescribed a mask that works. Frustrated!
Frequently asked questions about Alpine Home Medical Home Office- Not A Retail Location
How is Alpine Home Medical Home Office- Not A Retail Location rated?
Alpine Home Medical Home Office- Not A Retail Location has a 4.5 star rating with 867 reviews.
When is Alpine Home Medical Home Office- Not A Retail Location open?
Alpine Home Medical Home Office- Not A Retail Location is closed now. It will open tomorrow at 9:00 a.m.
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