Alpine Air Inc

Cherie H. 

on Citysearch

11 years ago

Alpine air installed our HVAC system in our house when we built it, and has been servicing us since for 10 years. They are professional, helpful, timely, and have reasonable costs. I would highly recommend them. 

B P. 

on Citysearch

12 years ago

Alpine Air has absolutely HORRENDOUS customer service. I made an appointment for service on a Saturday and was told that the technician would call the morning of with a 2 hour window. He called and left a voicemail with the 2 hour window and said that I needed to call the main number to confirm my appointment. I called to confirm and the lady who answered said that she would relay the message. The technician never showed up. When I called Monday morning (after having wasted my Saturday waiting and spending another 2 days in ... read more

Kimberly A. 

on Citysearch

13 years ago

I just wanted to say that Alpine Air has the worst customer service of any company that I have ever worked with. I called the on call people at 2pm on Satuday Aug 4 and did not get a call back until Monday at 9am. I had to call another company out and spend money on a brand new unit that now I'm being told was under warranty. I will make sure that I let everyone I work with and know what a crappy company you have and crappy work that you provide and install in peoples home. I will also be turning this over to the BBB. DO NOT... read more

Ken H. 

on Citysearch

13 years ago

Great service - reasonable price. – Having used Alpine Air several times over the last four years, we have been extremely satisfied with their service and expertise. Their technicians are knowledgeable and courteous. We recommend them highly. Satisfied Customer in Kingwood. 

Kim B. 

on Citysearch

13 years ago

Terrible Service – I made an appointment on Tuesday for Friday. I was told they would call me to give me a 2 hour window. I called on Friday morning since I had not heard from anybody. I was told that my tecnician had not arrived yet to get his tickets, and that they make their calls between 830 and 930. I waited til 10 and called back. Was told he just picked up his tickets and should be calling soon. I waited til noon and called back. Was told they were calling the techniian to call me. I called back at 1:00. The lady said... read more

wvtxman 

on Citysearch

13 years ago

Great Company – I have been using this company for over 3 years and they have always been on time and been very helpful with my needs. I would recommend them to any one. Thanks for the great service. 

kll3701 

on Citysearch

14 years ago

No Customer Service!! AVOID – This was the worst customer service I have encountered in years!!! Brief steps to bad services: Requested a service call. Told they would call for time next day. Call at 9:15. Tech rude. Tech came at 3:40. Tech left at 3:41. Service Rep in office - I will reschedule tomorrow. Reasons why this is so terribly bad: I had to be at home for 2 hours waiting for a technician. Tech is pissed that he has to pay for parking and tells me that this is my problem as I called him and then he DROVE OFF without... read more