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Alo Yoga Headquarters
- Retail
- Beverly Hills, CA
About this business
Location details
9830 Wilshire Blvd, Beverly Hills, CA, 90212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My Alo order has turned into a month-long nightmare. Placed on 31 Aug, it arrived late and massively oversized despite following their sizing guide (Medium listed as 38–41”, actual chest is 50”). The only customer service rep who offered to help simply stopped responding to my emails, leaving me stuck with an item that doesn’t fit and no resolution. For a so-called premium brand, this is unacceptable. Save yourself the headache and shop elsewhere.
Alo Yoga shipped to the wrong address. I made two phone calls and was put on hold for 1.3 hours and 1.5 hours. Each time started talking to a live person and they hung up. Tried Chat wait 30-40 minutes for a live agent and always got chat ended. Tried email and no response. Tried texting from the customer service and nothing. Quick to take your money slow to help you. Next step dispute charges.
THE WORST CUSTOMER SERVICE OF ANY COMPANY I HAVE EVER DEALT WITH!!! They don’t answer the service phones. They don’t answer the Chat or Texts…TERRIBLE TERRIBLE…
Customer care doesn’t answer the phone. After 15 minutes the music stops….
Frequently asked questions about Alo Yoga Headquarters
How is Alo Yoga Headquarters rated?
Alo Yoga Headquarters has a 1.6 star rating with 55 reviews.
When is Alo Yoga Headquarters open?
Alo Yoga Headquarters is open now. It will close at 6:00 p.m.
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