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Ally Bank

1.4

About this business

Location details

200 Renaissance Center, Detroit, MI, 48243, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
1.4533 reviews
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Aaron Burleigh's profile image
Aaron Burleigh 
on Google
6 days ago

Lol what's the point of writing anything. It's not like they care at all lol. Imagine working here... 

Steven Ball's profile image
Steven Ball 
on Google
2 weeks ago

Their customer service is horrible I cannot understand what they're saying. I aak repeatedly to speak to someone that I can understand wow do they get upset or hang up. 4.00$ fee to make a payment what a ripoff 

vanessa hurtado's profile image
vanessa hurtado 
on Google
3 weeks ago

Absolutely worst banking system ever! They’ve locked my account and have held my money hostage for over a week now. Every time I call they say a step was missed in my request to close my account. Why they feel like they can keep people from their hard earned money… beyond me. Do not open an account with them. Do better Ally! 

JfromU's profile image
JfromU 
on Google
3 weeks ago

Ally Bank uses CENLAR for their servicer. This is the worst mortgage servicer in the country. I would never have refinanced with Ally Bank if I knew they used this sleazy company. I paid my mortgage from 2 different checking accounts. They would no accept it even though it was above the minimum and I have never been late. I filed complaints with Feds and state of CA. Now they are sending my money back by check even though I sent electronically. My mortgage documents do not stipulate the payment must come from 1 checking acco... read more

Andrea Murillo's profile image
Andrea Murillo 
on Google
a month ago

I have been trying to refinance my vehicle for over 2 MONTHS. My new bank sent a check out after they called for my 10 day pay off and ally sent it back with no explanation so my new bank sent it back to ally then ally sent it to my house saying the check wasn’t the right amount because they add interest every damn day. So the new bank sent a new check out one night and then ally keeps saying that if it’s a check it takes 7-10 days to receive even if they sent it over night? how does that make sense? so now my credit went do... read more

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Frequently asked questions about Ally Bank

How is Ally Bank rated?

Ally Bank has a 1.4 star rating with 533 reviews. 

When is Ally Bank open?

Ally Bank is open now. It will close at 7:00 p.m.  

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