Allstate Insurance: West Hills Insurance Agency

Skye Carlson 

on Google

a month ago

No local agent response. No callbacks. Poor customer communication. 

Toby Estler 

on Google

3 months ago

Services have become increasingly app-driven and customer service is plummeting. I haven’t been able to get a response from email or phone calls for many weeks. Is this office even open?? 

Joe Blanks 

on Google

4 months ago

Buyer be ware this company is dishonest, I chose not to renew my policies in February 2026, I sent 4 email prior to my renewal date letting them know this. They refused to cancel policies even after more email and texts after renewal date. They still are refusing to cancel policies (as of 4/2/2026) and after two months of non payments they are threatening collections for policies I did not renew. This is a very dishonest business practice and its obviously they do this all the time. 

Gabriel Perras 

on Google

11 months ago

So i had called in to cancel my policy after switching to geico since all state was just too expensive. The women I had spoken with told me she would cancel it upon my request. Come to find two weeks later after not receiving my money back, the women never actually canceled my policy like she said she had. And they would only give me half my money back since two weeks had past. Don't trust these people, they only care about getting your money and will scam you to get it. I saved $200 dollars with geico, go there instead.